Summary
Overview
Work History
Education
Skills
Quote
Timeline
Generic

Devaney Roldan

Chino Hills,CA

Summary

As a customer care representative I have been privileged to grow in learning many skills. Skills that range from affective listening, empathy and understanding to problem-solving, relationship building and communication. I aim to continue my work in this field as I’m passionate in helping people and building long lasting relationships in my business.

Overview

18
18
years of professional experience

Work History

Session Singing

Colton, CA, USA
01.2014
  • Singing/creating melodies for producer Denis Hackett

Customer Care Representative

CRMLS
Chino Hills, CA, USA
05.2017 - Current
  • Call center – customer service/T1 level technical support

Sales Associate

La Fitness
Corona, CA, USA
12.2016 - 02.2017
  • Marketing, tours, helping guest sign up with fitness memberships

Associate

In-N-Out Burger
Corona, CA, USA
05.2013 - 01.2017

Music Therapy

Irvine Cottages
Irvine, CA, USA
09.2016 - 11.2016
  • Performing music that establishes a healing environment for seniors with dementia and Alzheimer

Host

Applebee’s
Menifee, CA, USA
04.2016 - 09.2016
  • Hosting, cleaning tables, running food

Secretary

Moshenko & Associates
Laguna Niguel, CA, USA
02.2016 - 04.2016
  • Taking calls, booking clients, mailing & labeling, purging, and organizing files, Working front desk

Associate

McDonalds
Corona, CA, USA
12.2012 - 05.2013

Ride Operator

Castle Park
Riverside, USA
06.2011 - 02.2013

Personal Nanny

Corona, CA, USA
01.2007 - 01.2011

Education

Riverside Community College - Musical Performance

Riverside Community College
Riverside, CA
01.2014

River Springs Charter School - undefined

River Springs Charter School
Riverside, CA
01.2010

Skills

  • Organizational skills
  • Data management
  • Data entry
  • Problem resolution
  • Customer service
  • Computer skills
  • Excellent communication
  • Relationship building
  • Dependable and responsible
  • Multitasking
  • Microsoft Word
  • Quality assurance

Quote

When you want success as much as you want to breath then you'll be successful - ET the Hip hop teacher

Timeline

Customer Care Representative

CRMLS
05.2017 - Current

Sales Associate

La Fitness
12.2016 - 02.2017

Music Therapy

Irvine Cottages
09.2016 - 11.2016

Host

Applebee’s
04.2016 - 09.2016

Secretary

Moshenko & Associates
02.2016 - 04.2016

Session Singing

01.2014

Associate

In-N-Out Burger
05.2013 - 01.2017

Associate

McDonalds
12.2012 - 05.2013

Ride Operator

Castle Park
06.2011 - 02.2013

Personal Nanny

01.2007 - 01.2011

Riverside Community College - Musical Performance

Riverside Community College

River Springs Charter School - undefined

River Springs Charter School
Devaney Roldan