Summary
Overview
Work History
Education
Skills
Quote
Timeline
Generic

Devaney Roldan

Chino Hills,CA

Summary

As a customer care representative I have been privileged to grow in learning many skills. Skills that range from affective listening, empathy and understanding to problem-solving, relationship building and communication. I aim to continue my work in this field as I’m passionate in helping people and building long lasting relationships in my business.

Overview

18
18
years of professional experience

Work History

Session Singing

2014.01
  • Singing/creating melodies for producer Denis Hackett

Customer Care Representative

CRMLS
2017.05 - Current
  • Call center – customer service/T1 level technical support

Sales Associate

La Fitness
2016.12 - 2017.02
  • Marketing, tours, helping guest sign up with fitness memberships

Associate

In-N-Out Burger
2013.05 - 2017.01

Music Therapy

Irvine Cottages
2016.09 - 2016.11
  • Performing music that establishes a healing environment for seniors with dementia and Alzheimer

Host

Applebee’s
2016.04 - 2016.09
  • Hosting, cleaning tables, running food

Secretary

Moshenko & Associates
2016.02 - 2016.04
  • Taking calls, booking clients, mailing & labeling, purging, and organizing files, Working front desk

Associate

McDonalds
2012.12 - 2013.05

Ride Operator

Castle Park
2011.06 - 2013.02

Personal Nanny

2007.01 - 2011.01

Education

Riverside Community College - Musical Performance

Riverside Community College
Riverside, CA
01.2014

River Springs Charter School - undefined

River Springs Charter School
Riverside, CA
01.2010

Skills

  • Organizational skills
  • Data management
  • Data entry
  • Problem resolution
  • Customer service
  • Computer skills
  • Excellent communication
  • Relationship building
  • Dependable and responsible
  • Multitasking
  • Microsoft Word
  • Quality assurance

Quote

When you want success as much as you want to breath then you'll be successful - ET the Hip hop teacher

Timeline

Customer Care Representative

CRMLS
2017.05 - Current

Sales Associate

La Fitness
2016.12 - 2017.02

Music Therapy

Irvine Cottages
2016.09 - 2016.11

Host

Applebee’s
2016.04 - 2016.09

Secretary

Moshenko & Associates
2016.02 - 2016.04

Session Singing

2014.01

Associate

In-N-Out Burger
2013.05 - 2017.01

Associate

McDonalds
2012.12 - 2013.05

Ride Operator

Castle Park
2011.06 - 2013.02

Personal Nanny

2007.01 - 2011.01

Riverside Community College - Musical Performance

Riverside Community College

River Springs Charter School - undefined

River Springs Charter School
Devaney Roldan