Devang Oza
Chicago,IL
Summary
Dynamic technology services leader with over 17 years of experience driving digital transformation within Source-to-Pay (S2P) processes for Fortune 1000 companies worldwide. Proven track record of managing multi-million dollar engagements, leading cross-functional teams of over 30 professionals, and fostering organic account growth. Deep expertise in GEP SMART, Zycus applications, and integrations with SAP, Oracle, and JDE ecosystems across diverse industries, including Oil & Gas, Banking, Government, and Pharmaceuticals. Successfully completed over 30 client deployments globally across North America, South America, the UK, Europe, Asia, India, Australia, and New Zealand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Director, Technology Services
GEP Worldwide
01.2025 - Current
- Strategic Delivery Leadership: Direct full-lifecycle delivery of complex, multi-million dollar procurement transformation projects, ensuring strict adherence to budget, schedule, and client satisfaction.
- P&L & Revenue Ownership: Own account profitability and P&L performance for a high-value portfolio, while driving top-line growth through proactive upsell strategies and support of key pre-sales pursuits.
- Team Leadership & Talent Development: Lead a high-performance, cross-functional team of 30+ global resources; drive organizational excellence through talent acquisition, performance coaching, and fostering a culture of accountability.
- Executive Stakeholder Management: Act as a strategic partner to C-suite/client leadership, participate in steering committees and managing governance to ensure project health and long-term client retention.
- Product & Process Innovation: Partner with Product Engineering to bridge the gap between client requirements and software capabilities, influencing roadmap development and refining best-practice deployment frameworks for the GEP software
Director - Technology Services
GEP Worldwide
06.2022 - 01.2025
Director of Technology Services
GEP Singapore
07.2020 - 06.2022
Associate Director of Technology Services
GEP Singapore
06.2019 - 06.2020
Associate Director of Technology Services
GEP India
12.2017 - 06.2019
Sr. Manager Technology Implementations
Zycus
11.2016 - 11.2017
- Global Delivery Operations & Scaling: Scaled global delivery operations from a foundational team of 2 to over 50 professionals, establishing robust frameworks for multi-regional procurement transformations and cross-functional team governance.
- Multi-Sector Strategy & Execution: Directed end-to-end S2P implementations for Fortune 1000 enterprises across high-complexity sectors including Government, Pharmaceuticals, and Banking, managing delivery lifecycles across North America, Europe, and APAC.
- Strategic Account & CXO Leadership: Partnered with C-suite stakeholders to steer complex project governance and resolve critical business challenges; actively drove revenue maintenance and account expansion by spearheading pre-sales technical solutions and SOW development.
- Technical Heritage & Analytics Foundation: Built a deep technical foundation as a Lead Data Analyst, mastering spend data enrichment, ETL configuration, and application mapping; leveraged this subject matter expertise to influence product roadmap, improve delivery efficiency, and mentor teams on best-practice implementations.
Associate Director Global Delivery
Zycus
04.2015 - 11.2016
Various : Team Lead, Project Manager, Program Manager
Zycus
04.2009 - 03.2015
Spend Data Analyst & Sr. Spend Data Analyst
Zycus
03.2008 - 03.2009
Education
Bachelor of Engg - Electronics
Mumbai University
08-2007
Skills
- Digital procurement transformation
- Client and Executive engagement
- Team building
- Source to Pay Technology
- Process improvement
- Revenue & Margin management
Accomplishments
- Brought 10+% growth in my portfolio of accounts over past 3 years
- Setup Singapore/Malaysia offices and grew customer base from single digit to double digits
- Zycus : Helped setup US client Implementation practice
- Supported product growth from Source to Contract to Source to Pay globally
Certification
- ITIL V3 certified
- Sig Sigma Green Belt
- PMP (2011 - 2014)
Timeline
Sr. Director, Technology Services
GEP Worldwide
01.2025 - Current
Director - Technology Services
GEP Worldwide
06.2022 - 01.2025
Director of Technology Services
GEP Singapore
07.2020 - 06.2022
Associate Director of Technology Services
GEP Singapore
06.2019 - 06.2020
Associate Director of Technology Services
GEP India
12.2017 - 06.2019
Sr. Manager Technology Implementations
Zycus
11.2016 - 11.2017
Associate Director Global Delivery
Zycus
04.2015 - 11.2016
Various : Team Lead, Project Manager, Program Manager
Zycus
04.2009 - 03.2015
Spend Data Analyst & Sr. Spend Data Analyst
Zycus
03.2008 - 03.2009
Bachelor of Engg - Electronics
Mumbai University