Company Overview: Startup focused on streamlined CRM solutions for support, build, and growth
Led the design and implementation of an object which captures meetings between sales representatives and prospects
This involved defining the schema and creating REST APIs
Developed analytics to showcase engagements with sales leads, leading to increased opportunity conversions
Conducted sentiment analysis using meeting transcripts to provide actionable insights
Created a unified timeline of all engagements with sales leads, enabling the analysis of opportunity progression
Designed and implemented data enrichment workflows used by Sales and Marketing team
Project resulted in substantial enhancement of data quality and accessibility
Fine-tuned LLM to summarize and discern user chats and create tailored sales funnels based on user inputs
Improved user experience by guiding users through the entire sales funnel via chatbots
Software Engineer
S4 HANA, SAP Labs
03.2019 - 01.2022
Worked as part of team developing S4 HANA, an ERP software for large enterprises
Owned features like automation of purchase order requisition which reduced time taken by customers to fill out orders from a day to a few minutes
Developed robust and scalable APIs using Java, JavaScript and Spring framework for features like production order creation, process to production order conversion
Led a team to create workflows which analyzed thousands of lines of code change in GIT repositories and determined the set of impacted test cases for each code change
Handled customer interactions and debugged major escalations
Scrum master and engineer for a team of 10+ members
Collaborated with the product owners, prioritized tasks and improved team efficiency
Software Engineer
SAP Lumira, SAP Labs
08.2017 - 02.2019
Worked on SAP Lumira, a powerful data visualization tool
Designed and implemented features such as data visualization widgets, and contributed to data refinement and filtering functionalities using Java and SAP UI5
Collaborated with Product Managers and Quality Managers to improve automation test coverage, achieving a 75% increase
Intern
Ernst & Young
01.2017 - 04.2017
Developed automation scripts for various processes involved in tax service line using Blue Prism