Results-driven Scrum Master known for high productivity and efficient task completion. Possess specialized skills in agile methodology, team facilitation, and backlog refinement to optimize project workflows. Excel in communication, leadership, and problem-solving to navigate complex project challenges and drive successful outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master ll
CVENT Inc
McLean, Virginia
10.2022 - 05.2025
Promote adherence to agile software development best practices and act as an agile coach to the project team.
Facilitate development team meetings by scheduling and coordinating them as well as encouraging constructive communication and guidance of topics throughout the meeting.
Manage risks and dependencies as well as identify and remove impediments.
Review and understand metrics and other key performance indicators (KPI) in order to drive continuous improvement for the sprint teams.
Coordinate elements of the release plan with other technology staff outside of the project and encourage architect and team collaboration.
Establish performance of the sprint teams through continuous improvement, building leadership skills and inspiring leadership in others.
Guide scrum teams to implement Lean processes in order to increase quality output.
Effectively communicate project status, including risks and dependencies to Executive Management.
Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
Identified risks associated with sprint goals and worked with the team to mitigate them.
Senior Scrum Master
Highmark Inc
Pittsburgh, Pennsylvania
06.2018 - 10.2022
Identified opportunities for automation within existing systems or processes in order to reduce manual workloads.
Managed stakeholder expectations throughout the entire project lifecycle ensuring timely delivery of agreed outcomes.
Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings.
Promoted cross-functional collaboration among different teams working on related projects or initiatives.
Coached and mentored team members in Agile and Scrum concepts, values, principles, and practices.
Actively monitored performance of the scrum team against objectives set out at the start of each sprint cycle.
Production Manager
Stetson Convention Services
Pittsburgh, Pennsylvania
09.2017 - 06.2018
Supervised maintenance activities for manufacturing machines and equipment.
Monitored employee attendance records and took disciplinary action when appropriate.
Identified opportunities for improvement in workflow design and implementation.
Managed budgets related to purchasing materials or hiring additional personnel.
Implemented strategies to reduce waste while maintaining high-quality standards.
Community Monitor
Allegheny County Juvenile Court
01.2017 - 01.2018
Provided structured courses to discuss behavior, authority, social skills, goal setting, employment, family, and the value of education.
Utilized various techniques to challenge, guide and support youth throughout their commitment to the program. Each client had a portfolio that I created based on personality, medications, family history, employment and education. Every challenge created catered to the individual client based on their YLS score (Youth Level of Service).
Administered random drug tests and provided Drug and Alcohol Services to include education and Narcotics Anonymous.
Project Manager
Walgreens
03.2010 - 01.2014
Developed and maintained project plans, timelines, and budgets.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Identified risks associated with each project and developed strategies for mitigating those risks.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Education
Bachelor of Arts - Business Administration, Communications, Event Planning