Devante Howery
Elmwood Park,IL
Summary
Dynamic professional with expertise in time management and customer service, successfully ensuring timely and accurate deliveries at FedEx Ground. Proven track record of maintaining safety and professionalism while managing security operations at Emporium Arcade Bar. Strong problem-solving abilities and situational awareness have consistently enhanced operational efficiency and elevated customer satisfaction.
Overview
7
7
years of professional experience
Work History
Security
Emporium Arcade Bar
Chicago, IL
03.2023 - Current
- Screened patrons by checking IDs, enforcing the dress code policy, and denying entry to individuals who appear intoxicated, aggressive, or otherwise disruptive.
- Maintained order inside the bar, intervened in disputes or altercations to de-escalate the situation, monitored behavior, and ensured the bar didn't exceed its legal capacity, and that pathways, exits, and fire escapes remained clear.
- Escorted unruly or violent patrons out of the establishment safely and professionally.
Driver
FedEx Ground
La Grange, IL
02.2018 - 01.2023
- Planned and followed assigned delivery routes to maximize efficiency.
- Loaded and unloaded packages of varying sizes and weights.
- Ensured that packages are delivered to the correct addresses within the specified timeframes.
- Obtained signatures for certain deliveries and provided excellent customer service when interacting with recipients.
- Followed safety and operational procedures.
Education
High School Diploma -
Chicago Academy High School
Chicago06-2010
Skills
- Time management
- Customer Service
- Physical stamina
- Problem solving
- Awareness
- Professionalism
Timeline
Security
Emporium Arcade Bar
03.2023 - Current
Driver
FedEx Ground
02.2018 - 01.2023
High School Diploma -
Chicago Academy High School
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