Devaughn Mckay
Hampton,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Sales Manager
Mckay's Auto Sales
01.2016 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Customer Service Representative
Cash America
01.2018 - 04.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2017
Skills
- Profitability Optimization
- Business Planning
- Strategic Account Development
- Order Management
- Sales Team Training
Timeline
Customer Service Representative
Cash America
01.2018 - 04.2020
Sales Manager
Mckay's Auto Sales
01.2016 - Current
High School Diploma -
Lovejoy High School
Similar Profiles
Kaleb SiebertKaleb Siebert
Sales Manager at Station45 Auto Repair and Auto SalesSales Manager at Station45 Auto Repair and Auto Sales
Jose CruzJose Cruz
Service Writer at Parker Auto Sales/Green Light AutoService Writer at Parker Auto Sales/Green Light Auto
Dawson CarterDawson Carter
Auto Body Technician at Auto Image Auto SalesAuto Body Technician at Auto Image Auto Sales
Ethan HortonEthan Horton
Floor Technician at Valen Concrete CoatingsFloor Technician at Valen Concrete Coatings
Danielle MathisDanielle Mathis
Police Sergeant at Georgia State University Police DepartmentPolice Sergeant at Georgia State University Police Department