Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

DeVean Lofton

Jonesboro,GA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Night Shift Supervisor

Dollar Tree
10.2022 - 08.2023
  • Managed communication between associates and management, addressing key issues and needs.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Maintained stock of products and ordered new products when stock was running low.
  • Assisted customers with complaints, questions and concerns.
  • Trained staff members to perform inventory management, customer service and maintenance.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Managed nightly cashouts
  • Prepared nightly deposits

Customer Service Representative

Six Flags Over GA
04.2021 - 06.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Penn Foster High School
Fort Stewart, GA
12.2021

Skills

  • Attentive Service
  • Guest Inquiries
  • Billing and Payment Processing
  • Multitasking
  • Cash Register Operations
  • Opening and Closing Procedures
  • Cash Management
  • Customer Service
  • Shift Checklists

Timeline

Night Shift Supervisor

Dollar Tree
10.2022 - 08.2023

Customer Service Representative

Six Flags Over GA
04.2021 - 06.2021

High School Diploma -

Penn Foster High School

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DeVean Lofton