Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Deven Jackson

Schertz,Tx

Summary

Experienced in PC assembly and customization, I am eager to learn and grow in a tech-focused environment. Proficient in understanding hardware compatibility and efficient troubleshooting techniques to ensure seamless system functionality. Ready to utilize and enhance assembly and diagnostic skills in the desired position role.

Overview

2
2
years of professional experience

Work History

Custom PC Builder

Self Employed Services
11.2023 - Current
  • Enhanced customer satisfaction by providing customized PC solutions tailored to individual needs and preferences.
  • Reduced build times through efficient task management and streamlined assembly processes.
  • Maximized system performance with meticulous cable management, ensuring optimal airflow and aesthetics.
  • Improved client retention rates by delivering exceptional after-sales support, including troubleshooting and hardware upgrades.
  • Ensured compatibility of components by conducting thorough research on product specifications, reducing instances of returns or exchanges.

Crew Trainer

Raising Cane's Restaurants
11.2024 - 02.2025
  • Trained new crew members on operational procedures and customer service standards.
  • Assisted in maintaining a clean and organized work environment to enhance efficiency.
  • Conducted regular performance assessments to ensure adherence to quality standards.
  • Developed training materials and resources to support onboarding processes.
  • Trained and mentored 15 new personnel hired to fulfill various roles.

Line Worker

Chipotle
05.2023 - 08.2023
  • Maintain a clean and healthy environment for efficient work
  • Offer customer service keep a happy customer
  • Keep an efficient pace to maximize workflow

Education

Bachelor of Science - Computer Engineering

Texas Tech University
Lubbock, TX
05.2026

Skills

  • Customer consultation
  • Sales and marketing
  • Software configuration
  • Data migration
  • Network setup
  • Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Crew Trainer

Raising Cane's Restaurants
11.2024 - 02.2025

Custom PC Builder

Self Employed Services
11.2023 - Current

Line Worker

Chipotle
05.2023 - 08.2023

Bachelor of Science - Computer Engineering

Texas Tech University

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