Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Deven Lessard

Shreveport,LA

Summary

Monitored real-time systems and assisted in troubleshooting technical issues within high-security DOD environments.,Supported teams in analyzing system problems and coordinating responses across multiple groups.,Provided clear documentation to aid in mission-critical operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Base Defense Operations Controller (Security Forces)

United States Air Force
11.2022 - 07.2025
  • Monitored and troubleshot alarm and security systems across 139 facilities, identifying issues and coordinating corrective actions to maintain operational readiness.
  • Analyzed system discrepancies and incident patterns to support fault isolation and rapid problem resolution.
  • Documented 1,500+ system events and operational issues, producing detailed reports for trend analysis and leadership decisions.
  • Coordinated multi-team support during joint exercises, managing tasking, timelines, and execution tracking.
  • Prepared technical reports, briefings, and situation summaries aligned with mission and compliance requirements.
  • Trained and mentored 12 personnel on systems, procedures, and reporting standards, achieving zero evaluation failures.

Base Defense Operations Controller (Tactical Response Force)

United States Air Force
06.2020 - 11.2022
  • Supported monitoring and operation of systems protecting intercontinental ballistic missile infrastructure and critical DoD assets.
  • Documented operational issues and contributed to identifying trends and process improvements.
  • Developed reports, after-action reviews, and SOP updates to support compliance and mission effectiveness.
  • Coordinated and tracked operations across 150 launch facilities and 15 missile alert facilities.

Education

A.A.S. - Criminal Justice

Community College of the Air Force (CCAF)

B.S. - Information Technology (Cybersecurity Focus)

Arizona State University
Tempe, AZ
05.2026

Skills

  • Assisted with troubleshooting and isolating faults in systems
  • Monitored systems for performance and reliability
  • Created technical documentation for processes and procedures
  • Conducted analysis of incidents and generated reports
  • Utilized Linux command line for various tasks
  • Provided training and instruction to team members
  • Coordinated with cross-functional teams to enhance collaboration
  • Supported operational readiness for projects and initiatives
  • Tracked tasks and data to ensure timely completion
  • Facilitated customer-facing communication to address inquiries

Certification

  • Certifications: CompTIA Security+; Principles of Instruction, ESSO (Alarm Monitor)
  • Technical Skills: Systems monitoring & incident reporting tools; Troubleshooting & fault analysis; Technical report writing & documentation; Secure communications systems (A/N PRC 152), (L3Harris Falcon III series), VMware; Base level navigation, Virtual machine interaction and system awareness; Linux: Foundational understanding of OS structure, permissions, and navigation; Command line familiarity: commands including directory/file operations, linux chmod, and environment navigation.

Languages

French
Professional Working

Timeline

Base Defense Operations Controller (Security Forces)

United States Air Force
11.2022 - 07.2025

Base Defense Operations Controller (Tactical Response Force)

United States Air Force
06.2020 - 11.2022

A.A.S. - Criminal Justice

Community College of the Air Force (CCAF)

B.S. - Information Technology (Cybersecurity Focus)

Arizona State University
Deven Lessard