Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deven Tapucol

Denver,CO

Summary

Reliable individual with experience in the food service industry and progressive leadership roles. Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Store Manager

Rush Bowls
Denver, CO
12.2023 - Current
  • Conducted daily store operations, including opening and closing
    procedures and cash handling.
  • Monitored inventory levels and placed orders to restock supplies.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.

Team Leader

Rush Bowls
Denver, CO
01.2023 - 12.2023
  • Provided coaching and feedback on employee performance, encouraging
    professional development.
  • Promoted high customer satisfaction by resolving problems with
    knowledgeable and friendly service.
  • Maintained appearance of retail products and dining area.
  • Worked successfully with diverse group of coworkers to accomplish goals
    to maintain a positive and friendly work environment.

Team Member

Rush Bowls
Denver, CO
08.2021 - 01.2023
  • Assisted in the preparation of food items according to recipes and
    instructions.
  • Performed opening and closing duties such as setting up workstations with
    necessary supplies.
  • Maintained positive working relationship with fellow staff and
    management.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Rotated inventory to reduce waste and optimize freshness.

Education

Bachelor of Science - Biology

Metropolitan State University of Denver
Denver, CO
12-2023

Skills

  • Training and mentoring
  • Customer service
  • Team leadership and coaching
  • Talent recruitment
  • POS systems
  • Employee training
  • Supply ordering
  • Personnel development

Timeline

Store Manager

Rush Bowls
12.2023 - Current

Team Leader

Rush Bowls
01.2023 - 12.2023

Team Member

Rush Bowls
08.2021 - 01.2023

Bachelor of Science - Biology

Metropolitan State University of Denver

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Deven Tapucol