Deveney Blount
Mobile,AL
Summary
I am a very goal oriented, hard working person with experience in : medical settings, customer service settings, and retail. I have developed exceptional customer service skills and also love working in fast past environments.
Overview
7
7
years of professional experience
Work History
Early Head Start Teacher
Faith Tabernacle Academy
Mobile, AL
07.2024 - Current
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Participated in professional development opportunities to stay current on best practices for early childhood education.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Full Time
Parent Of Children
Mobile, AL
10.2023 - 01.2024
- Raised my two small children and managed the house
Customer Service Representative
Progressive Insurance
01.2023 - 10.2023
- Enhanced customer satisfaction by 30% through effective conflict resolution
- Maintained 95% accuracy in policy data entry, ensuring compliance and client trust
- Optimized call handling processes, boosting efficiency by 15%
Mail Processing Clerk
USPS
Mobile, USA
03.2021 - 01.2023
- Loaded letters onto processing equipment, removed non-processable letters
- Optimized package weighing procedures to reduce operational costs
- Enhanced mail sorting efficiency by refining letter handling processes
Medical Assistant
Pulmonary Associates
Mobile, USA
01.2018 - 03.2021
- Obtained client medical history, medication information, symptoms and diagnosis
- Performed clerical duties, such as word processing, data entry, answering phones and
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Education
Medical Assistant W/ X-ray -
Remington College
Mobile, AL01.2018
High School -
Wp Davidson High School
Mobile, AL05.2013
Skills
- Shipping and Receiving
- Warehouse Logistics
- Accuracy and Efficiency in Documentation
- Goal-Setting and Prioritization
- Warehouse Operations
- Microsoft Excel
- Health and Safety
- Microsoft Office
- Early Childhood Education
Timeline
Early Head Start Teacher
Faith Tabernacle Academy
07.2024 - Current
Full Time
Parent Of Children
10.2023 - 01.2024
Customer Service Representative
Progressive Insurance
01.2023 - 10.2023
Mail Processing Clerk
USPS
03.2021 - 01.2023
Medical Assistant
Pulmonary Associates
01.2018 - 03.2021
Medical Assistant W/ X-ray -
Remington College
High School -
Wp Davidson High School