Summary
Overview
Work History
Education
Skills
Timeline
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Deveon Day

Merton,WI

Summary

Dynamic professional with a proven track record in enhancing client well-being and security at Progress Industries and Allied Universal Security Services. Excels in critical thinking and patient ambulation, significantly improving service delivery. Demonstrates a supportive personality and reliability, adept at meeting challenging goals and increasing customer satisfaction.

Overview

3
3
years of professional experience

Work History

DSP

Progress industries
Newton, IA
03.2024 - 08.2025
  • Monitored health and well-being of clients and reported significant health changes.
  • Assisted clients with maintaining good personal hygiene.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Organized oral medications for clients following dosage and schedule requirements.

Indirect Sales Agent

Victra Verizon
, IA
11.2024 - 01.2025
  • Attended meetings with current and prospective customers to discuss their business needs.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Improved customer service feedback scores through outstanding service.
  • Continuously met sales goals via strategic prospecting.

Delivery Specialist

rent a center
DesMoines, IA
12.2023 - 03.2024
  • Communicated effectively with dispatch regarding delivery progress and route detours.
  • Maintained records of shipments and invoices for tracking purposes.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Utilized GPS systems to plan optimal routes for drivers while minimizing fuel consumption.
  • Responded quickly to any changes or unexpected delays during deliveries.

Security Professional

Allied Universal Security Services
DesMoines, IA
10.2022 - 09.2023
  • Investigated security breaches or violations and documented findings.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Coordinated with law enforcement and emergency responders during security incidents.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Performed background checks on new hires to ensure compliance with security policies.
  • Facilitated the recovery of assets and information following security incidents.
  • Communicated security policies to staff members and performed security training.
  • Conducted security assessments to identify vulnerabilities and risks in the system.

Education

High School Diploma -

Newton High School
Newton, IA

Skills

  • Physical therapy
  • Housekeeping
  • Chauffeuring
  • Medical chart documentation
  • Safety compliance
  • Multitasking capacity
  • Supportive personality
  • Patient ambulation
  • Critical thinking
  • Database management
  • Social Interaction Skills
  • Fast learner
  • Organizational skills
  • Reliability
  • CPR/AED
  • Mental health understanding
  • Medical appointment scheduling

Timeline

Indirect Sales Agent

Victra Verizon
11.2024 - 01.2025

DSP

Progress industries
03.2024 - 08.2025

Delivery Specialist

rent a center
12.2023 - 03.2024

Security Professional

Allied Universal Security Services
10.2022 - 09.2023

High School Diploma -

Newton High School

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Deveon Day