Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Deveritt Peterson

Colorado Springs,Colorado

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Luce Technologies

Futurecall West
06.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Customer Service Representative

Futurecall West
02.2019 - 02.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Associate of Arts - Audio Communications Associate

Pikes Peak State College Colorado Springs CO
Colorado Springs, CO
07.2024

High School Diploma -

Roosevelt High School East Chicago Indiana
East Chicago, IN
08.1978

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Dependable and Responsible

Timeline

Customer Service Representative

Futurecall West
02.2019 - 02.2024

Luce Technologies

Futurecall West
06.2016 - Current

Associate of Arts - Audio Communications Associate

Pikes Peak State College Colorado Springs CO

High School Diploma -

Roosevelt High School East Chicago Indiana
Deveritt Peterson