Devi Seeram
Coconut Creek,FL
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue. Seasoned Customer Service Supervisor with unmatched customer service record and successful strategic development. Develops strong working relationships with teams to boost performance and meet objectives.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
Burlington
Coral Springs, FL
01.2024 - Current
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
Cashier
Burlington
10.2023 - Current
- Manage the register
- Check out customers.
Bookkeeper
Hillview College Cafe
09.2020 - 03.2024
- Handled accounts payable and receivable
- Created excel sheet to keep track of revenue and expenses
- Collection of all payable bills for the purpose of bookkeeping
- Check out customers
- Manage the register
- Accounting and Business Management
Cashier/Bookkeeper/Procurement/Customer Service Rep
Dusha's Food Palace
04.2023 - 09.2023
- I have handled accounts payable and receivable
- I created excel sheets to keep track of revenue and expenses
- Subcontractor payments
Bookkeeper
West Indian Services and Solutions
08.2021 - 04.2022
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Cashier
HillView College Cafe
09.2019 - 02.2020
- Check out customers
- Manage the register
- Cashier
Education
Associate of Arts - Accounting
Broward College
Fort Lauderdale, FL03.2026
Monarch High School
Wekiva High School
High School Diploma -
St Augustin Community College
07.2020
Skills
- Leadership/Organizations skills
- Team Player
- Communications skills
- Using spreadsheet with excel
- Performance Evaluation
- Leading Team Meetings
- Records Management
- Team Building and Leadership
- Payment Collection
- Returns Processing
- ID Verification
- Product Restocking
Timeline
Customer Service Supervisor
Burlington
01.2024 - Current
Cashier
Burlington
10.2023 - Current
Cashier/Bookkeeper/Procurement/Customer Service Rep
Dusha's Food Palace
04.2023 - 09.2023
Bookkeeper
West Indian Services and Solutions
08.2021 - 04.2022
Bookkeeper
Hillview College Cafe
09.2020 - 03.2024
Cashier
HillView College Cafe
09.2019 - 02.2020
Associate of Arts - Accounting
Broward College
Monarch High School
Wekiva High School
High School Diploma -
St Augustin Community College