Devian Wilkerson
Anniston,AL
Summary
Aspiring Software Engineer and Computer Information Systems student with professional IT experience supporting enterprise systems and troubleshooting complex technical issues. Developed software projects in Python and Java, including database-driven and command-line applications, while building a strong foundation in object-oriented programming and software development principles. Seeking an opportunity to grow as a software engineer through hands-on development, mentorship, and collaborative problem-solving.
Overview
6
6
years of professional experience
Work History
IT Technician
Kronospan
Eastaboga, AL
04.2026 - Current
- Provide technical support and troubleshooting for hardware, software, network, and printer-related issues in a manufacturing environment.
- Administer user accounts, permissions, and access controls through Active Directory.
- Configure, deploy, and maintain workstations, mobile devices, and enterprise technology systems.
- Install, configure, and troubleshoot network-connected devices, including IP cameras and other operational technology systems.
- Collaborate with internal teams and vendors to diagnose root causes and implement technical solutions.
- Document technical issues, resolutions, and system changes to support operational reliability and knowledge sharing.
Shift Supervisor
Starbucks
Oxford, AL
08.2023 - 01.2026
- Led daily operations and coordinated team workflow in a high-volume environment.
- Trained and supported team members while maintaining customer service and operational standards.
Shift Supervisor
Taco Bell
Anniston, AL
06.2020 - 05.2025
- Supervised staff and managed daily restaurant operations.
- Monitored labor, inventory, and operational performance metrics to support business goals.
Education
Master of Science - Computer Systems And Software Design
Jacksonville State University
Jacksonville, AL12.2027
Bachelor of Science - Computer Information Systems
Jacksonville State University
Jacksonville, AL05.2026
Skills
Programming Languages:
Python
Java
C
Tools & Technologies:
Git
GitHub
Visual Studio Code
Active Directory
Technical Skills:
Object-Oriented Programming (OOP)
Data Structures & Algorithms
Software Testing & Debugging
Technical Troubleshooting
Network Troubleshooting
Hardware & Software Deployment
Timeline
IT Technician
Kronospan
04.2026 - Current
Shift Supervisor
Starbucks
08.2023 - 01.2026
Shift Supervisor
Taco Bell
06.2020 - 05.2025
Master of Science - Computer Systems And Software Design
Jacksonville State University
Bachelor of Science - Computer Information Systems
Jacksonville State University