Devika Persaud
MN
Summary
Experienced Human Resources leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach, commitment to excellence and positive attitude.
Overview
19
19
years of professional experience
Work History
Centralized HR/Staffing Manager
Volunteers of America National Services
01.2023 - Current
- Train, develop and provide support to staff representatives on policy, procedure and implementation of the staffing & timekeeping platform
- Participate in the development, training and maintenance of recruitment and retention plans for facilities
- Work with and provide directions to the staffing managers/coordinators to ensure minimum staffing requirements are met
- Staffing support to sites as directed by Senior Director, Human Resources of Operations or Chief of Information Technology
- Direct, Train, Troubleshoot and support site staff (HR, Staffer, ED, DON, Department Manager, etc)
- Run reports and meet with team to discuss regulatory compliance are met
- Lead implementation and create training manuals and flow charts as needed
- Conduct weekly check-ins and ensure smooth operation of staffing across the board
- Assist in other areas of business such as Onboarding, Recruitment, Employee Relation and Performance Management
Human Resources Generalist
Pathways to Community
05.2022 - 12.2022
- Recruiting (Sourcing, uploading, onboarding, leading orientation sessions)
- Improving, implementing, and administering human resources policies and procedure
- Handling employee relations, complaints, and Disciplinary/Termination procedures
- Review benefits, updates and changes to employment law and company
Financial Aid/ Compliance Specialist
Academy College
11.2021 - 05.2022
- Prepared Financial Aid awards
- Verified student information and counseled students
- Implemented policies that aligned with federal laws for the financial aid department
- Responsible for state reporting, students bill, special reports, and federal processors
- Worked with all department to learn about every aspect of the school
Financial Aid Counselor
Bethel University
09.2018 - 08.2021
- Prepared financial aid awards and packages for students
- Counseled parents and students on the best course of action with regards to loans/grants
- Responsible for verification of student information through federal processor
- Assisted with planning office social events, mentoring students and other office duties
Human Resource Manager
First Reformed Church of Jamaica
05.2005 - 12.2015
- Coordinated customer service with all vendors, member, employees, and the community
- Resolved issues and strategized policies and procedures to ensure smooth flow of the ministry
- Handled spreadsheets, data tracking, managed payroll, accounting, and reports
- Provided and reviewed reports to management on performance, attendance, claims, etc
Education
Bachelor of Arts Degree - Psychology
York College, City University of New York
05.2014
Skills
- Leadership & Coaching
- Compensation & Benefits
- Compliance & Policies
- Recruitment & Staffing
- Onboarding & Training
- HRIS System & Project Management
- Performance Management & Employee Relation
- Diversity and Inclusion
Timeline
Centralized HR/Staffing Manager
Volunteers of America National Services
01.2023 - Current
Human Resources Generalist
Pathways to Community
05.2022 - 12.2022
Financial Aid/ Compliance Specialist
Academy College
11.2021 - 05.2022
Financial Aid Counselor
Bethel University
09.2018 - 08.2021
Human Resource Manager
First Reformed Church of Jamaica
05.2005 - 12.2015
Bachelor of Arts Degree - Psychology
York College, City University of New York
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