Devin Burns
Chicago,IL
Summary
Presenting a detailed overview of my professional background and history to engage and attract potential employers.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Campus Recreation
Champaign, Illinois
08.2026 - Current
- Assist patrons with purchasing memberships and passes to access recreation facilities.
- Assist students with inquiries regarding recreation programs and services; both in-person and by phone.
- Manage equipment rentals for patrons and assist in concession services.
- Manage and track the cash on hand in the register.
Administration and Operations Intern (Unpaid)
Chicago City Soccer Club
Chicago, Illinois
05.2026 - 08.2026
- Assisted in start-to-end operations of our Scholarship Golf Outing which supports Chicago City's scholarship program.
- Assisted in sponsorship and donation outreach for our Scholarship Golf Outing.
- Coordinated scheduling for the beginning of season bash.
- Started the registration process for the Girls teams playing in the Fall '26 season.
- Filed requests for travel permits for USA Cup.
- Gathered player IDs to register teams for USA Cup.
Greeter
Shoreline Sightseeing
Chicago, Illinois
05.2023 - 08.2026
- Provided information about tour schedules and local attractions to guests.
- Assisted with ticket sales and ensured smooth entry processes for visitors.
- Redeemed tickets and assisted clients with boarding boats.
- Provided directions to customers for their boat tours or water taxis.
- Exhibited good problem-solving skills when facing challenges such as missed boats, language barriers, and miscommunication.
Facility Assistant
Campus Recreation
Champaign, Illinois
08.2025 - 05.2026
- Ensured cleanliness and organization of recreation facilities to enhance patron experience.
- Cleaned 6 machines and counted the number of students within each level of recreation centers during 30-minute rotations to support facility operations.
- Monitored the entrance of the facilities and entered UIN or NetID for patrons needing swipe-in support.
- Provided general information about the facilities to patrons.
- Worked at both the ARC and CRCE.
Assistant Referee
Chicago City Soccer Club
Chicago, Illinois
04.2022 - 05.2024
- Officiated matches by enforcing rules and ensuring fair play among players.
- Assisted the head referee in making decisions on the field.
- Assisted in maintaining game flow by signaling fouls and offside calls promptly.
- Managed player substitutions according to league guidelines.
- Inspected the playing field before matches to identify potential hazards or safety concerns.
Education
Bachelor of Science - Sports Management
University of Illinois Urbana-Champaign
Champaign, IL05-2028
High School Diploma -
George Westinghouse College Prep
Chicago, IL05-2024
AWARDS AND ACKNOWLEDGEMENTS
- Internal Vice President for Omega Delta National Fraternity (January 2026 - current day)
- Member of Mu Sigma Lambda (April 2026 - current day)
- Philanthropy Chair for Omega Delta National Fraternity (September 2025 - January 2026)
- Member of Illinois Sports Business Conference (September 2025 - September 2026)
- Member of ALPFA (February 2025 - September 2025)
Timeline
Customer Service Assistant
Campus Recreation
08.2026 - Current
Administration and Operations Intern (Unpaid)
Chicago City Soccer Club
05.2026 - 08.2026
Facility Assistant
Campus Recreation
08.2025 - 05.2026
Greeter
Shoreline Sightseeing
05.2023 - 08.2026
Assistant Referee
Chicago City Soccer Club
04.2022 - 05.2024
Bachelor of Science - Sports Management
University of Illinois Urbana-Champaign
High School Diploma -
George Westinghouse College Prep