Devin Carter
Farmingdale
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Home Depot
Amityville
02.2024 - Current
- Stayed at the same job but sought oppurtines to embetter my knowledge and skills while still working there. Making me a multi-skilled valued associate.
- Assisted customers with price checks, lifting heavy items, and addressing other inquiries.
- Explained and demonstrated fitness and conditioning techniques and movements. To help prevent workplace injuries.
- Identified different muscle groups and explained ways to strengthen specific muscles.
- Demonstrated proper form and technique for various exercises and stretches.
- Provided technical support for customer service representatives.
- Greeted clients and provided excellent customer service.
Order Fulfillment Associate
Home Depot
Amityville
11.2021 - Current
- Reviewed production schedule, customer orders, work orders, and requisitions to determine items to be moved, gathered, or distributed.
- Adhered strictly to departmental policies and procedures at all times.
- Handled returns and exchanges efficiently according to policy guidelines.
- Contributed ideas towards process improvement initiatives within the fulfillment team.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Trained new employees regarding warehouse procedures and standards.
Student Tutor
Keep your change Inc
Amityville
04.2021 - 03.2023
- Motivated students using feedback and encouragement.
- Identified gaps in students' knowledge and developed targeted lessons to address these areas.
- Demonstrated patience when working with struggling learners or those who require extra attention.
- Developed personalized tutoring strategies to improve students' academic performance in subjects such as math, science, and English.
- Communicated student progress to parents and teachers through written progress reports and direct conversations.
- Fostered a positive and encouraging learning environment to boost students' confidence and motivation.
Education
Bachelor of Science - Science, Technology, And Society
SUNY, Farmingdale
Farmingdale, NY05-2025
Skills
- Cooperating with coworkers in a fast-paced retail environment
- Supporting others during peak hours or emergencies (eg, helping load heavy items, covering registers)
- Thinking on your feet to find solutions for customers’ home project issues
- Working independently or taking initiative when supervisors aren’t available
- Clear and respectful verbal communication with diverse customers and coworkers
- Collaborating with team members across departments
- Navigating difficult conversations with professionalism
- Ability to explain complex products in simple terms
- May include hands-on skills in areas like plumbing, electrical, paint mixing, or gardening
- Patience and empathy when working with students struggling to grasp material
- Working with students who have different learning needs, paces, and goals
- Adapting lesson plans and tutoring styles as needed
- Building rapport and trust with peers to create a safe learning environment
Affiliations
- Volunteer work or service learning
- recreational clubs for a variety of sports
- Volunteer organizations
- Certifications earned outside class Employee of the month x2
Languages
Spanish
Limited
Timeline
Customer Service Associate
Home Depot
02.2024 - Current
Order Fulfillment Associate
Home Depot
11.2021 - Current
Student Tutor
Keep your change Inc
04.2021 - 03.2023
Bachelor of Science - Science, Technology, And Society
SUNY, Farmingdale
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