Devin Casey
Winnetka,CA
Summary
Proven leader and effective problem-solver, adept at enhancing team performance and streamlining processes at Fresh Brothers Pizza. Skilled in POS system operation and fostering a positive team environment. Excelled in high-pressure situations, significantly improving customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Shift Leader
Fresh Brothers Pizza
Calabasas, CA
12.2023 - Current
- Developed action plans to address operational challenges, resulting in cohesive team environment.
- Trained new employees on company policies and procedures to ensure a seamless onboarding experience.
- Improved team performance with regular feedback sessions and targeted skill development initiatives.
- Led team through high-demand shifts by implementing streamlined processes and enhancing communication among staff.
Customer Service Cashier
Chuck E Cheese
Woodland Hills, CA
05.2023 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Opportunities For Learning
Encino, CA05.2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Team motivation
- Inventory counts
- Shift paperwork completion
- POS system operation
- Safety processes and procedures
- Daily workflows
- Policy enforcement
- Sales reporting
Timeline
Shift Leader
Fresh Brothers Pizza
12.2023 - Current
Customer Service Cashier
Chuck E Cheese
05.2023 - 12.2023
Opportunities For Learning