Devin Casper
Tulsa,OK
Summary
Dynamic and dedicated professional with extensive experience in customer service at Dogville Daycare & Boarding. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in time management and cleaning protocols, contributing to a productive and organized environment. Recognized for fostering teamwork and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Senior Daycare Leader
Dogville Daycare & Boarding
Tulsa, OK
10.2022 - Current
- Supported team initiatives by learning operational processes and safety protocols.
- Assisted in coordinating daily tasks to ensure workflow efficiency.
- Participated in training sessions to understand organizational tools and systems.
- Contributed to maintaining a clean and organized workspace for enhanced productivity.
- Engaged with team members to adapt quickly to changing priorities and tasks.
- Collaborated with peers on problem-solving to improve task execution accuracy.
- Greeted customers and provided outstanding customer service.
- Analyzed customer feedback and provided solutions to improve customer service.
- Provided excellent customer service, resulting in positive feedback and repeat business.
Kitchen Prep and Dishwasher
Lowood
Tulsa, OK
02.2022 - 10.2022
- Operated industrial dishwashing equipment to ensure cleanliness and hygiene standards.
- Maintained organized workstations to enhance efficiency and workflow in kitchen operations.
- Assisted team members with food preparation tasks, promoting a collaborative work environment.
- Conducted routine inspections of dishware and utensils for damage or contamination.
- Implemented safe handling procedures for cleaning chemicals, ensuring compliance with safety protocols.
- Collaborated with kitchen staff to prioritize dishwashing tasks during peak service hours for optimal productivity.
Store Associate
Kum & Go
Jenks, OK
06.2021 - 02.2022
- Provided exceptional customer service, ensuring positive shopping experiences and customer satisfaction.
- Operated point-of-sale systems efficiently, handling transactions accurately and promptly.
- Maintained store cleanliness and organization, contributing to a welcoming environment for customers.
- Stocked shelves and managed inventory levels, ensuring product availability for customers.
- Implemented process improvements that streamlined daily operations, increasing overall efficiency.
- Monitored product displays, ensuring compliance with visual merchandising standards to boost sales appeal.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
Homeschooled
Tulsa, OKSkills
- Customer service
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
Timeline
Senior Daycare Leader
Dogville Daycare & Boarding
10.2022 - Current
Kitchen Prep and Dishwasher
Lowood
02.2022 - 10.2022
Store Associate
Kum & Go
06.2021 - 02.2022
High School Diploma -
Homeschooled