Devin Dabney
Fredericksburg,VA
Summary
Dynamic and results-driven technician with extensive experience at Viapath Technologies, excelling in system maintenance and network troubleshooting. Proven ability to develop comprehensive technical documentation and deliver exceptional customer service. Skilled in fiber optic installation and equipment repair, consistently resolving complex issues to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Site Administrator Technician
Viapath Technologies
Stafford, VA
08.2021 - Current
- Developed detailed documentation for system maintenance and troubleshooting processes.
- Conducted regular system audits to identify potential problems before they occur.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Answered incoming calls and responded to customer inquiries.
- Monitored emails, sorted mail and distributed correspondence accordingly.
Network Technician
IES Communications
Sandston, VA
03.2021 - 07.2021
- Performed maintenance on existing fiber optic networks, ensuring optimal performance.
- Configured new equipment for optical networks, such as switches and routers.
- Troubleshot network issues related to fiber optics and resolved them in a timely manner.
- Conducted routine tests on fiber optic cables in order to identify any potential problems with performance or quality.
Data Technician
National Design Group
Manassas, VA
11.2020 - 02.2021
- Installed new servers, switches and other equipment in the data center following best practices.
- Tested connectivity between various devices located within the data center using network diagnostic tools.
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
Communications Technician
Comcast
Fredericksburg , VA
08.2017 - 06.2019
- Developed solutions for difficult wiring configurations at customer sites.
- Assisted customers with technical support for cable connections and TV programming.
- Repaired damaged cables caused by weather conditions or improper handling.
- Resolved issues related to faulty connections or poor signal strength.
Education
GED -
Thomas A Edison High School
Alexandria, VASkills
- System maintenance
- Network troubleshooting
- Equipment repair
- Technical documentation
- Fiber optic installation
- Customer service
- Technical support
- Communication skills
Timeline
Site Administrator Technician
Viapath Technologies
08.2021 - Current
Network Technician
IES Communications
03.2021 - 07.2021
Data Technician
National Design Group
11.2020 - 02.2021
Communications Technician
Comcast
08.2017 - 06.2019
GED -
Thomas A Edison High School
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