Devin Drerup
Chicago,IL
Summary
Empathetic and curious hospitality professional with expertise in guest relations, wine, staff education, and business operations. 14 years in the hospitality industry with a humble desire to continue teaching, impacting business & community, and producing the highest quality of work.
Overview
8
8
years of professional experience
Work History
Bar Manager
Swift & Sons Steakhouse - Boka Restaurant Group
Chicago, IL
07.2024 - Current
- Adjusted program direction ensuring adherence to financial targets set by corporate.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Coordinated with chefs on food pairings for cocktails or beer selections.
General Manager
Boka - Boka Restaurant Group
Chicago, IL
06.2022 - 07.2024
- Successfully maintained Michelin-starred service while leading the restaurant to 24 straight months of profit.
- Participated in building the budgets for the whole restaurant with corporate teams.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Hired, trained, and developed managers in order to foster an atmosphere of excellence and stability.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
General Manager
Alla Vita - Boka Restaurant Group
Chicago, IL
08.2021 - 06.2022
- Created and organized systems, service procedures, menus, and organizational culture as the opening team leader.
- Crafted educational materials and training sessions to uphold service standards.
- Monitored and analyzed sales data to aid in business development strategies.
- Worked seamlessly with all levels of corporate, to ensure a successful and profitable opening.
- Cultivated meaningful relationships with both regular visitors and nearby neighbors.
Wine Director
Bar Mezzana - Traveler Street Hospitality
Boston, MA
06.2019 - 08.2021
Sake Sommelier
No Relation - Traveler Street Hospitality
Boston, MA
06.2019 - 08.2021
Guest Relations Manager
Shore Leave - Traveler Street Hospitality
Boston, MA
10.2018 - 06.2019
Service Manager + Wine Steward
Eastern Standard
Boston, MA
10.2016 - 10.2018
Education
Master of Music - Opera Performance
The Boston Conservatory
2013
Bachelor of Arts - Voice and Italian Language
Texas Christian University
2011
Affiliations
- Boston University Wine Studies Certificate
- WSET Sake Level 3
- ServSave Food Handler
- OpenTable Guest Center
- Resy
- Toast
- Aloha
- Tripleseat
- ADP
Timeline
Bar Manager
Swift & Sons Steakhouse - Boka Restaurant Group
07.2024 - Current
General Manager
Boka - Boka Restaurant Group
06.2022 - 07.2024
General Manager
Alla Vita - Boka Restaurant Group
08.2021 - 06.2022
Wine Director
Bar Mezzana - Traveler Street Hospitality
06.2019 - 08.2021
Sake Sommelier
No Relation - Traveler Street Hospitality
06.2019 - 08.2021
Guest Relations Manager
Shore Leave - Traveler Street Hospitality
10.2018 - 06.2019
Service Manager + Wine Steward
Eastern Standard
10.2016 - 10.2018
Master of Music - Opera Performance
The Boston Conservatory
Bachelor of Arts - Voice and Italian Language
Texas Christian University
Similar Profiles
Kiefer GilbertsonKiefer Gilbertson
Line Cook at Boka Restaurant GroupLine Cook at Boka Restaurant Group
Alex B. HymansonAlex B. Hymanson
Server at Momotaro and Izakaya, Boka Restaurant GroupServer at Momotaro and Izakaya, Boka Restaurant Group
Jordan BlackwellJordan Blackwell
Line Cook at Boka Restaurant GroupLine Cook at Boka Restaurant Group
Benjamin GroeperBenjamin Groeper
Account Manager at EJOT ATF, LPAccount Manager at EJOT ATF, LP
Teige PayneTeige Payne
Student Fellow at Illinois Institute of TechnologyStudent Fellow at Illinois Institute of Technology