Devin Harris
Fredericksburg,VA
Summary
Air Force Veteran with 10 years in the Aerospace Industry; proficient in documentation, and meticulous record taking, with strong attention to detail. Excels in time management, problem solving, and relationship development. Served as Officer/Enlisted Liaison for 90MXG while supervising and performing maintenance on Intercontinental Ballistic Missiles (ICBM). With the last 4 years spent in Missile Defense / Rocket Motors Propulsion at Aerojet Rocketdyne.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Precision Assembly Inspector (Lead)
Aerojet Rocketdyne
Los Angeles (Canoga Park), CA
08.2017 - 12.2021
- Identified differences between established standards and actual assembly line processes in place and requested modifications to conform to standards.
- Delivered production quality support and focused on precise measurement, receiving inspection, first article inspection and finished goods audits.
- Documented manufacturer's production and quality processes and planned and conducted surveillance inspections according to scheduling requirements.
- Interpreted and recorded results of inspections and tests, assigned production status based on findings and determined utility of production line equipment.
- Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
- Located and investigated production concerns and helped management implement corrective actions.
- Tested and certified more than $1MM in product per month.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Supported quality team members during corrective action updates.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Participated in multi-disciplinary defect reviews to discern and address root causes.
- Produced reports on diagnostic outcomes, non-compliance issues and other negative factors discovered during production.
- Escalated concerns about project and process quality, referring discovered issues to Manufacturing Engineers/ Quality Engineers for correction.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Served customers in a friendly, efficient manner following outlined steps of service
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Proved successful working within tight deadlines and fast-paced atmosphere
- Monitored performance and generated reports detailing quality of product and defect rates.
- Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
Missile Communications Team Chief (Field/Shop Supervisor)
United States Air Force
F.E. Warren AFB - Wyoming
04.2013 - 05.2017
- Maintained knowledge of latest requirements and support strategies.
- Drove daily production activities with effective communication and leadership.
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Researched, troubleshot and resolved complex problems independently.
- Worked closely with team members to meet and exceed all customer service requirements.
- Managed call flow and responded to technical support needs of customers.
- Compiled and accurately entered electronic data
- Appropriately documented all transactions and pertinent interactions.
- Reviewed technical documentation and procedures.
- Managed issue escalation process.
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Read technical manuals and literature to stay abreast of new technology.
Missile Communications Technician
United States Air Force
F.E. Warren AFB - Wyoming
04.2012 - 03.2013
- Identified and solved technical issues with a variety of diagnostic tools.
- Defined and documented technical best practices.
- Evaluated and responded to incoming requests for technical support assistance. Included 24 hour emergency response
- Reviewed technical documentation and procedures.
- Provided base level IT support to non-technical personnel within the business.
Equipment Inventory Specialist
United States Air Force
F.E. Warren AFB - Wyoming
11.2011 - 04.2012
- Inventory Shift Lead responsible for calibration dates and keeping accountability of equipment
- Gathered, logged and monitored all data for daily deployment.
- Instructed staff on proper procedures for locating and utilizing product inventory
- Inspected/Repaired equipment in compliance with 20th Air Force Safety standards and regulations
Education
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force
2017
Associate of Arts - Leadership and Management Development Course
Airman Leadership School
FE WARREN AFB03.2015
High School Diploma -
Riverbend High School
2009
Skills
- Confidential Records Management
- Security Procedures
- Personnel Management
- Quick learner
- Strong leadership abilities
- Project planning
- Critical thinking
- Team building
- Effective workflow management
- Schematic diagram interpretation
- Interpersonal skills
- Electromechanical systems expert
- Troubleshooting expert
- Complaint resolution
- Quality improvement plans
- Non-conforming materials process
- Root cause analysis
- Production Support
- Improvement Recommendations
- Schedule Management
Websites
Accomplishments
- Promoted to Field Supervisor
- Promoted to Shop Supervisor/Mentor
- Received 4 Air Force Achievement Medals
- Shaved 18 months off planning and creation of $122k Minuteman Minimum Essential Emergency Communication Network Program Top Secret storage room when program was accelerated last minute by Higher Headquarters.
- Hand selected to represent 90th Missile Wing for one of six 20th Air Force slots to conduct program testing for 20 days posturing for a $6.4 billion system upgrade.
- 2013 Air Force Outstanding Unit Award
- 2012 & 2013 Omaha Trophy for "Best Intercontinental Ballistic Missile Wing" in United States Strategic Command
- 2014 Work Center of the Fourth Quarter
- Provided 40 hours of maintenance support during $29k two week initial installation action, leading all missile wings in Air Force Global Strike Command
- Program Manager for shop Respiratory Protection Program, tracked and scheduled respiratory fit test for 23 personnel, ensuring section\'s 100% task qualifications.
Certification
- Top Secret Clearance (out of scope)
- Secret Clearance
- Missile and Space Systems Electronic Maintenance Apprentice Course
- CPR certified
Timeline
Precision Assembly Inspector (Lead)
Aerojet Rocketdyne
08.2017 - 12.2021
Missile Communications Team Chief (Field/Shop Supervisor)
United States Air Force
04.2013 - 05.2017
Missile Communications Technician
United States Air Force
04.2012 - 03.2013
Equipment Inventory Specialist
United States Air Force
11.2011 - 04.2012
Associate of Applied Science - Electronic Systems Technology
Community College of The Air Force
Associate of Arts - Leadership and Management Development Course
Airman Leadership School
High School Diploma -
Riverbend High School
Similar Profiles
Luis Angel RodriguezLuis Angel Rodriguez
Aerospace Propulsion Technician at Aerojet RocketdyneAerospace Propulsion Technician at Aerojet Rocketdyne
Stephen CourtneyStephen Courtney
Inspector in Quality Assurance and Quality Control at Aerojet RocketdyneInspector in Quality Assurance and Quality Control at Aerojet Rocketdyne
DALLAS REMONDADALLAS REMONDA
Program Manager - C-UAS / UxS Development & BD Lead at L3Harris - Coleman Aerospace (Aerojet Rocketdyne)Program Manager - C-UAS / UxS Development & BD Lead at L3Harris - Coleman Aerospace (Aerojet Rocketdyne)
Gerard JonesGerard Jones
Propulsion Specialist at Aerojet RocketdynePropulsion Specialist at Aerojet Rocketdyne
A'mya ToddA'mya Todd
Logistics Associate at AmazonLogistics Associate at Amazon