Open To Work
Devin Harris
Oklahoma City
Summary
Experienced in POS management. Engaged and professional Cashier. Ambitious Cashier with expertise in training employees. Known for positive customer interactions. Adaptable to handle multiple tasks during peak hours. Elevated customer satisfaction. Ensured popular items remain stocked. Results-oriented cashier. Dedicated Cashier with over 10 years of experience.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
E Z FOOD MART
Oklahoma City
04.2025 - 07.2025
- Trained new hires in customer service standards.
- Utilized suggestive selling techniques.
- Contributed to timely store financial reporting.
- Maintained knowledge of store policies and promotions.
- Handled crowd control during high-traffic events.
- Administered refunds, returns, and exchanges efficiently.
- Balanced cash drawers at end of shifts.
- Ensured popular items are restocked.
- Contributed to reduction of cash handling discrepancies.
- Remembered customer preferences.
- Assisted customers in locating products.
- Handled cash, credit, debit, and gift card payments.
- Organized coupon and discount records.
- Resolved customer complaints promptly.
- Ensured store compliance with financial controls.
- Developed rapport with regular customers.
Fulfillment Specialist
Target
Edmond
11.2019 - 02.2024
- Improved fulfillment processes.
- Addressed fulfillment challenges.
- Maintained quality standards.
- Reduced stockroom clutter.
- Processed high-volume shipments on tight deadlines.
- Tracked and monitored stock levels daily.
- Resolved frequent fulfillment issues.
- Improved safety standards.
- Identified high-volume fulfillment bottlenecks.
- Collaborated with the Shipping Department.
- Trained and onboarded junior employees.
- Collaborated with purchasing to forecast demand.
- Enabled faster order selection.
- Established standard operating procedures (SOPs) for packaging.
- Optimized storage space and inventory layout.
- Devised consolidation strategies for bulk customer orders.
- Utilized handheld barcode scanners.
- Increased staff flexibility.
- Analyzed fulfillment operations.
- Resolved daily fulfillment issues in real-time.
- Enhanced customer satisfaction.
- Handled special orders for large retail clients.
Customer Service Specialist
Bed Bath and Beyond Bryant square
Edmond
06.2017 - 11.2019
- Collaborated with the sales team.
- Improved product descriptions.
- Met peak seasonal demand efficiently.
- Identified common delays in the process.
- Reduced unnecessary customer escalations by 10%.
- Improved resolution times.
- Implemented technology-driven solutions.
- Regularly communicated return policy clarifications to customers.
- Decreased the volume of unnecessary returns.
- Caught errors before inventory adjustments.
- Played a vital role in transitioning the return process.
- Tracked items returned from multiple locations.
- Optimized staffing levels.
- Managed inventory reconciliation for returned products.
Breakfast Attendant
Comfort Suites McAlester
McAlester
02.2016 - 08.2016
- Facilitated communication between guests and staff.
- Monitored customer satisfaction.
- Presented weekly performance reports to upper management.
- Organized pre-shift prep activities.
- Presented weekly performance reports to upper management.
- Remedied service delays.
- Tracked usage of environmentally friendly dining products.
- Monitored usage of environmentally friendly dining products.
- Maintained inventory levels for [Number] guests.
- Trained restaurant employees in allergy awareness.
- Trained restaurant employees in allergy awareness.
- Kept the buffet fully operational.
- Made guests feel welcomed.
- Increased guest convenience.
- Proactively identified service delays.
- Managed special dietary requests and needs.
- Enhanced VIP feedback.
- Reduced congestion.
- Supported service shifts.
- Worked closely with management.
- Ensured accurate and prompt service.
- Successfully reduced labor time for after-service cleanup.
- Reduced dining delays.
- Implemented a self-serve beverage station.
- Kept the breakfast area clean and stocked.
Cashier
7-11 Convenience Store
Oklahoma City
04.2014 - 04.2015
- Processed customer transactions efficiently and accurately at a busy convenience store.
- Maintained clean and organized checkout area for optimal customer service experience.
- Assisted customers in locating products and providing store information promptly.
- Monitored inventory levels and reported shortages to management regularly.
- Educated customers on promotions and loyalty programs to enhance shopping experience.
- Resolved customer complaints with professionalism, ensuring satisfaction and repeat business.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cell Phone Sales Representative
Market source
Oklahoma City
02.2013 - 04.2014
- Assisted customers in selecting the right cell phone for their needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Handled customer inquiries and resolved issues effectively and efficiently.
- Educated customers on mobile plans and service options available.
- Processed transactions accurately using point-of-sale systems.
- Maintained knowledge of new devices and technology trends in the industry.
- Built rapport with customers to encourage repeat business and referrals.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Greeted customers, provided information about products and services.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Verified customer's identity before activating new devices.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
- Managed store displays ensuring that items were properly labeled and attractively presented.
- Developed relationships with key contacts within the industry in order to keep informed of new products and services available.
Teacher
Southwest child development
Oklahoma City
10.2012 - 07.2013
- Developed lesson plans that catered to diverse learning styles.
- Managed classroom activities to promote student engagement and participation.
- Collaborated with parents to support children's developmental needs effectively.
- Fostered a positive learning environment that encouraged creativity and exploration.
- Mentored new teachers on classroom management and instructional techniques.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Stocker, overnight ics, connection center rep
Walmart
Oklahoma City
06.2010 - 11.2012
- Stocked shelves with merchandise to ensure product availability for customers.
- Maintained organized inventory layout to facilitate easy access and restocking.
- Assisted in unloading shipments, ensuring proper handling of products.
- Collaborated with team members to optimize product placement for sales promotion.
- Conducted regular inventory checks to identify low-stock items and facilitate orders.
- Followed safety procedures during stock management and handling of equipment.
- Provided customer assistance by locating products and answering inquiries.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
- Arranged merchandise in an attractive manner to promote sales.
- Ensured that all products were labeled properly before stocking the shelves.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Monitored expiration dates of perishable items to ensure freshness.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Palletized merchandise for easy movement to sales floor locations.
- Packed boxes for shipment using appropriate packing materials.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Processed returns quickly and accurately according to company policy.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Compared merchandise invoices to items actually received.
- Issued supplies, materials and products to team members based on information from requisitions.
- Answered phone calls and directed them to appropriate personnel.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Provided customer service by answering product and service related questions.
- Participated in training sessions designed to improve overall job performance.
Medical Receptionist
Allied Medical
Oklahoma City
06.2010 - 09.2011
- Managed patient appointments using electronic scheduling systems effectively.
- Assisted patients with registration and insurance verification processes efficiently.
- Coordinated communication between medical staff and patients daily.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Maintained confidential patient records in compliance with HIPAA regulations.
- Organized office supplies and maintained a clean reception area consistently.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
Teacher
Southwest child development center
Oklahoma City
03.2010 - 06.2011
- Developed lesson plans that catered to diverse learning styles.
- Managed classroom activities to promote student engagement and participation.
- Collaborated with parents to support children's developmental needs effectively.
- Assessed student progress through regular evaluations and feedback sessions.
- Fostered a positive learning environment that encouraged creativity and exploration.
- Mentored new teachers on classroom management and instructional techniques.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
Crew Trainer
McDonald's
Oklahoma City
08.2008 - 05.2010
- Trained new crew members on operational procedures and customer service standards.
- Monitored daily operations to ensure compliance with safety and quality guidelines.
- Facilitated team meetings to enhance communication and team cohesion.
- Provided ongoing feedback to employees to improve performance and efficiency.
- Conducted inventory checks to maintain stock levels and reduce waste.
- Supported training programs for promotions within the crew team.
- Implemented best practices for maintaining cleanliness and organization in the workspace.
- Assisted management in developing strategies to improve customer service standards.
- Planned and delegated group and individual work assignments to trainees.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
Education
Licensed Massage Therapy/ BeautyAsABusiness
Integrated Massage Therapy College
Oklahoma City, OK 03.2023 - 03.2024
Skills
- Product Recommendations and Upselling
- Execution of seasonal sales campaigns
- Multitasking during peak hours
- Time management for shift-related tasks
- Knowledge of return and refund policies
- Cash handling and deposit verification
- Managing customer inquiries and complaints
- Proactive problem-solving
- Team leadership and mentoring
- Working Under Pressure during Peak Hours
- Customer relationship building strategies
- Adaptability to changing customer demands
- Increasing customer satisfaction via feedback
- Queue management and operational flow
- Sales goal achievement through promotional strategies
- Organizing front-end displays for impulse buys
- Customer service excellence
- Advanced upselling techniques
- POS system proficiency
- Adhering to store policies and best practices
- Cash balancing and reconciliation
- Self-checkout and promotion management
- Product inventory collaboration
- Cash drawer accuracy and reporting
- Conflict Resolution with Customers
- Upselling and cross-selling techniques
- Detail orientation in financial transactions
Work Preference
Job Search Status
Open to workSalary Range
$0/hr - $1000/hrTimeline
Cashier
E Z FOOD MART
04.2025 - 07.2025
Licensed Massage Therapy/ BeautyAsABusiness
Integrated Massage Therapy College
03.2023 - 03.2024
Fulfillment Specialist
Target
11.2019 - 02.2024
Customer Service Specialist
Bed Bath and Beyond Bryant square
06.2017 - 11.2019
Breakfast Attendant
Comfort Suites McAlester
02.2016 - 08.2016
Cashier
7-11 Convenience Store
04.2014 - 04.2015
Cell Phone Sales Representative
Market source
02.2013 - 04.2014
Teacher
Southwest child development
10.2012 - 07.2013
Stocker, overnight ics, connection center rep
Walmart
06.2010 - 11.2012
Medical Receptionist
Allied Medical
06.2010 - 09.2011
Teacher
Southwest child development center
03.2010 - 06.2011
Crew Trainer
McDonald's
08.2008 - 05.2010