Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Harvey

Valparaiso,Florida

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Cefcostores
06.2024 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Crew Member

McDonald's Restaurant
03.2021 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Sales Associate

Cumberland Farms
04.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Niceville High School
800 E John Sims Parkway Niceville Florida 32578
12-2022

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer Service
  • Flexible schedule

Timeline

Retail Sales Associate

Cefcostores
06.2024 - 11.2024

Crew Member

McDonald's Restaurant
03.2021 - 12.2023

Sales Associate

Cumberland Farms
04.2020 - 03.2021

High School Diploma -

Niceville High School
Devin Harvey