Devin Jagger
Stow
Summary
Results-driven professional with a diverse background and strong customer service expertise. Proven ability to enhance guest experiences through exceptional communication and organizational skills. Demonstrates effective time management and adaptability in fast-paced environments, consistently delivering high-quality work under pressure. Committed to creating positive interactions and quickly mastering new skills to support organizational goals.
Overview
4
4
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
Kent
11.2025 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Communicated with law enforcement to report criminal activity or disturbances.
- Enforced facility rules and regulations to promote a safe environment.
- Provided excellent customer service to visitors and employees at the facility.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Server
Vitalia Senior Residences
Stow
01.2024 - Current
- Delivered high-quality dining experiences to senior residents daily.
- Assisted residents with menu choices and dietary preferences.
- Collaborated with kitchen staff for timely meal service.
- Maintained cleanliness and organization of dining areas.
- Trained new servers on proper service techniques and protocols.
- Engaged with residents to create a welcoming atmosphere.
- Helped manage special events and private parties.
- Performed opening and closing duties such as setting up the dining area, cleaning, and restocking supplies.
- Delivered food orders promptly and courteously.
- Arranged place settings with clean napkins and tableware to prepare for incoming guests.
- Restocked condiments and materials.
- Prepared salads, soups, and desserts.
- Took over-the-phone to-go orders and hand-delivered them.
Staff
Cafe O' Play
Stow
01.2022 - 10.2023
- Provided excellent customer service in a fast-paced café environment.
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of workstations, dining areas, and play room.
- Handled cash register transactions accurately and efficiently.
- Monitored the play area.
- Booked and hosted birthday parties.
- Made store runs for daily restocking.
- Performed opening and closing duties.
Server
Handel's Homemade Ice Cream
Stow
03.2023 - 09.2023
- Delivered exceptional customer service in high-volume ice cream shop.
- Managed cash register, processing transactions with efficiency.
- Maintained cleanliness and organization of serving areas and equipment.
- Prepared ice cream orders promptly based on customer specifications.
- Educated customers on menu options and flavor combinations.
- Executed opening and closing duties, including setup and restocking supplies.
Education
High School Diploma -
Stow Munroe Falls High School
Stow, OH05-2025
Some College (No Degree) - Studio Art
Kent State University
Kent, Ohio, OHSkills
- Customer service excellence
- Time management
- Attention to detail
- Communication skills
- Organizational skills
- Team collaboration
- Inventory management
- Event planning
Affiliations
CRU Kent State - a community passionate about connecting the campus to Jesus.
References
References available upon request.
Timeline
Unarmed Security Guard
Allied Universal Security Services
11.2025 - Current
Server
Vitalia Senior Residences
01.2024 - Current
Server
Handel's Homemade Ice Cream
03.2023 - 09.2023
Staff
Cafe O' Play
01.2022 - 10.2023
High School Diploma -
Stow Munroe Falls High School
Some College (No Degree) - Studio Art
Kent State University