Devin Johnson
Camby,IN
Summary
Professional with significant experience in quality assurance, prepared for ensuring top-notch product standards. Strong focus on team collaboration and achieving impactful results. Dependable and flexible, adept at identifying defects, implementing corrective actions, and maintaining compliance with industry standards. Known for precision in executing test plans, excellent problem-solving skills, and strong communication with cross-functional teams.
Diligent [Desired Position] with solid background in quality assurance processes. Proven ability to identify and resolve defects, contributing to improved product reliability. Demonstrated expertise in root cause analysis and effective communication with cross-functional teams.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Quality Assurance Technician
Q&B Foods
Clarksville, TN
09.2025 - 04.2026
- Conducted routine inspections to ensure product quality and compliance with safety standards.
- Implemented corrective actions for non-conformance issues, enhancing overall product integrity.
- Collaborated with production teams to address quality concerns and improve processes.
- Analyzed data from quality tests, identifying trends to inform production adjustments.
- Developed and maintained documentation for quality assurance procedures and compliance audits.
Quality Assurance Specialist
Walmart Dairy
Fort Wayne, IN
05.2018 - 12.2024
- Maintains inventory by identifying, labeling, and placing products to be transferred to correct departments daily
- Responsible for preparing finished products for shipment on delivery trucks in a timely manner
- Document product shipment by recording units shipped
- Conducted comprehensive quality audits to ensure compliance with safety and product standards.
- Developed and implemented testing protocols for dairy products, improving accuracy of quality assessments.
Customer Service Representative
Alorica
Lafayette, IN
09.2016 - 05.2018
- Answered inbound service calls from retail customers
- Issued timely and effective problem resolution to customer calls
- Worked in multiple “screens”, software and computer applications during service calls
- Presented strong customer service skills; rapport, understanding, empathy, and resolution
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining professionalism and courtesy.
- Trained new team members on customer service protocols and systems.
Chassis Line Production
Subaru
Lafayette, IN
11.2015 - 08.2016
- Responsible for line production of car chassis
- Assembled chassis and attachments on production line
- Worked with team members for timely and smooth production volumes
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Final Line Operator
Carlex Glass
Auburn, IN
04.2013 - 10.2015
- Responsible for monitoring work group’s line production
- Monitored and addressed issues of work quality and quantity, including training sessions and quality parts education
- Responsible for the amount of team production volume and keeping team motivated on goals
- Began as line worker for production of automotive glass
- Operated glass production machinery, ensuring adherence to safety standards and quality protocols.
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Trained new operators on safe machine operation and production processes.
- Conducted routine maintenance checks, contributing to reduced downtime of machinery.
- Coordinated workflow between different production stages to optimize efficiency.
- Inspected finished products for defects, maintaining high quality assurance standards.
Education
New Haven High School
New Haven06-2009
No Degree - Leadership And Ministry
Ohio Christian University
Circleville, OHSkills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Equipment inspection
- Lab equipment maintenance
- Calibration standards
- Testing procedures
Languages
English
Native or Bilingual
Timeline
Quality Assurance Technician
Q&B Foods
09.2025 - 04.2026
Quality Assurance Specialist
Walmart Dairy
05.2018 - 12.2024
Customer Service Representative
Alorica
09.2016 - 05.2018
Chassis Line Production
Subaru
11.2015 - 08.2016
Final Line Operator
Carlex Glass
04.2013 - 10.2015
No Degree - Leadership And Ministry
Ohio Christian University
New Haven High School