Devin Jones
Tampa,FL
Summary
Highly motivated business student seeking any opportunities to learn and gain new skills. Experienced direct customer service, maintenance and working with tools and chemicals, merchandising, and many intangible skills.
Overview
8
8
years of professional experience
Work History
Pool Maintenance Technician
Pinch A Penny Pool Patio Spa
07.2022 - 08.2023
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Directly interacted with customers to resolve concerns, inform them of best methods for pool care, set up services, etc
- Adjusted valves and equipment for best functionality.
- Maintained set route of customers houses weekly.
- Refilled chemicals and kept inventory.
Captioning Assistant
Captel Service Specialists
01.2017 - 12.2020
- Listened and, "revoiced" phone conversation to produce captions for hearing impaired client
- Check for any needed corrections and make them in a timely manner
- Help coach other captionists on proper methods of captioning
- Receive feedback on performance from supervisor
- Maintain work station cleanliness.
- Planned, placed and synchronized all captions with dialogues.
- Listened to speakers and repeated words verbatim into voice recognition software.
Retail Merchandiser
Footprint Retail Services
10.2016 - 01.2017
- Travel to different retail locations and properly place security tags on products
- Check in with managers to ask what needs to be done
- Report to manager after job was completed
- Sent images from job done to company.
Cashier, Bagger
Winn Dixie Supermarket
03.2015 - 10.2016
- Scan customer items and collect payment
- Assist in bagging and packing customer items
- Assist customers with store needs
- Return unpurchased items to shelves
- Restock shelves
- Collect and discard store trash, insure cleanliness
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Business Administration
Hillsborough Community College
Tampa, FLPsychology
University of South Florida
Tampa, FLHigh School Diploma -
Tampa Bay Technical Vocational High School
Tampa05.2014
Skills
- Grocery, retail (2 years)
- Merchandising (Less than 1 year)
- Call Center (3 years)
- Computer Skills
- Cashiering (2 years)
- Stocking (2 years)
- Driving (10 years)
- Hazardous Chemical Handling
- Pool Operations
- PH Testing
- Customer service experience
- Cashier experience
- Some stocking experience
- Computer skills
- Adobe Video Editing
Timeline
Pool Maintenance Technician
Pinch A Penny Pool Patio Spa
07.2022 - 08.2023
Captioning Assistant
Captel Service Specialists
01.2017 - 12.2020
Retail Merchandiser
Footprint Retail Services
10.2016 - 01.2017
Cashier, Bagger
Winn Dixie Supermarket
03.2015 - 10.2016
Business Administration
Hillsborough Community College
Psychology
University of South Florida
High School Diploma -
Tampa Bay Technical Vocational High School