Devin Kevilus
Madison
Summary
Dedicated worker with a track record of being punctual and working well with others. Experienced with customer service roles and operating a POS system. Able to follow instructions and also able to approach situations with minimal information and work well from common sense.
Overview
3
3
years of professional experience
Work History
Security
FPC Live
09.2023 - Current
- Evaluated environments to identify possible security risks.
- Answered inquiries from patrons with a focus on delivering exceptional service.
- Conducted security procedures including metal detection, credential verification, and implementing de-escalation tactics
- Promptly responded to radio calls
Server
Lanny’s Fireside
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with co-workers during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Gliks
10.2021 - 09.2022
- Assisted customers by answering to questions and concerns while providing excellent customer service.
- Presented tailored product insights to enhance customer decision-making and achieve sales goals.
- Coordinated team efforts to maintain seamless operations during busy times.
- Worked with a POS system to check out customers, locate items, and check in new items.
Education
Northland Pines High School
Skills
- Quality customer service skills
- Works well in high stress environments
- Works well with coworkers
- Eager to learn and better skills
Timeline
Security
FPC Live
09.2023 - Current
Server
Lanny’s Fireside
05.2023 - 08.2023
Sales Associate
Gliks
10.2021 - 09.2022
Northland Pines High School
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