Devin Kevilus
Madison
Summary
A committed worker with a background in all things customer service. Strong focus on teamwork and staff morale with experience leading a staff through actions and direct communication. A proven track record in multitasking and working in fast paced environments.
Overview
2
2
years of professional experience
Work History
Security Lead
FPC Live
Madison
09.2023 - Current
- Evaluated environments to identify possible security risks.
- Answered inquiries from patrons with a focus on delivering exceptional service.
- Conducted security procedures including metal detection, credential verification, and implementing de-escalation tactics
- Promptly responded to radio calls
- Led security team in developing and implementing safety protocols across multiple facilities.
Cashier
Peanut's Ice Cream and Cookie Dough
Eagle River
06.2023 - 08.2023
- Greeted customers and assisted them with any questions or concerns including but not limited to: flavor profiles, price points, and allergen information.
- Operated a POS system for all transactions.
- Conducted opening and closing duties including but not limited to: sweeping/mopping, washing dishes, and prepping products for next day.
- Made orders to comply with customer and company needs and policies.
- Conducted regular inventory assessments to maintain optimal stock levels.
Server
Lanny's Fireside
Conover
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with co-workers during busy shifts for efficient workflow and excellent guest experiences.
Skills
- Quality customer service
- Works well in high stress environments
- Works well with coworkers
- Eager to learn and better skills
- Broad security skillset
Timeline
Security Lead
FPC Live
09.2023 - Current
Cashier
Peanut's Ice Cream and Cookie Dough
06.2023 - 08.2023
Server
Lanny's Fireside
05.2023 - 08.2023