Stephanie Rae Loya Gutierrez
Westmorland ,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Customer Service (Full - Time)
Imperial Printers / Rocket Copy
Brawley, CA
05.2016 - Current
- Maintained accurate records of customer service activities.
- Follow company policies regarding customer service standards.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Fax
- Copies
- Scanning documents
- Emailing
- Answering phone calls
- Filing
- Record keeping
Sales Associate (25 Hrs Per Week)
Sears
El Centro , CA
05.2014 - 04.2016
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to enhance customer service experiences.
- Educated customers on promotions and loyalty programs to increase engagement.
- Monitored inventory levels and restocked shelves as needed to meet demand.
- Participated in team meetings to discuss sales strategies and improvements.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Desert Valley High School
Brawley, CA06-2008
Skills
- Computer skills
- Data entry
- MS office
- Google drive
- Teamwork and collaboration
- Analytical and critical thinking
- Organizational skills
- Verbal communication
Timeline
Customer Service (Full - Time)
Imperial Printers / Rocket Copy
05.2016 - Current
Sales Associate (25 Hrs Per Week)
Sears
05.2014 - 04.2016
High School Diploma -
Desert Valley High School