Devin Lucia
Brick
Summary
Experienced sales manager with a strong background in sales and stock management, along with extensive management experience. Successfully led the sales department, implementing effective sales strategies and overseeing staff hiring and training. Proficient in P&L analysis, financial report analysis, and revenue generation. Recognized for exceptional work ethic and meticulous attention to detail.
Overview
11
11
years of professional experience
Work History
Sales Associate
Bob's Discount Furniture
08.2024 - 10.2024
- Accurately processed POS transactions, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Store Manager
Autozone
01.2024 - 06.2024
- Responsible for all aspects of the day-to-day supervision of the retail store, including sales, staff, stock, and resources management
- Meeting sales goals and ordering inventory
- Following KPIs provided to reach team targets
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Sales Manager, Stock Manager, Tailoring Manager
Marcy's and The Boys Club
06.2018 - 09.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Set up displays of merchandise to market new products to customers.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Landscaper
Land Rescue
04.2018 - 06.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Manager
Mike & Marie's Cleaning Co
04.2014 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma - Law, NJROTC
Manchester Twp High School
Manchester Township, New Jersey06.2012
Skills
- Retail loss prevention
- Upselling
- Money handling
- Hospitality and accommodation
- Contact follow-up
- Teamwork and collaboration
- Customer engagement
- Cash register operation
- Point of sale operation
- Conflict resolution
- Inventory control
Timeline
Sales Associate
Bob's Discount Furniture
08.2024 - 10.2024
Store Manager
Autozone
01.2024 - 06.2024
Sales Manager, Stock Manager, Tailoring Manager
Marcy's and The Boys Club
06.2018 - 09.2023
Landscaper
Land Rescue
04.2018 - 06.2018
Manager
Mike & Marie's Cleaning Co
04.2014 - 01.2018
High School Diploma - Law, NJROTC
Manchester Twp High School
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