Devin McCloskey

•Supervised cross-functional teams to ensure product success.

•Facilitated financial record-keeping and prepared order summaries.

•Streamlined order preparation process for timely dispatch.

●Customer satisfaction and retention

•Analyzed market trends to optimize promotional efforts.

•Attended diverse venues to promote product during special events.

•Managed production operations to optimize efficiency.

• Provided exceptional customer service through active listening and problem-solving techniques.
• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Utilized point-of-sale systems for efficient order processing and transaction management.
• Collaborated with team members to maintain organized product displays and ensure stock availability.
• Managed responsibilities in both storefront and call center settings.
• Executed strategies to optimize billing and payment workflows.

• Formulated plans to strengthen brand loyalty through customer interaction.
• Collaborated with cross-functional teams to resolve customer issues efficiently
• Implemented process improvements that reduced response time for customer inquiries.
• Participated in product sales.
• Managed high-volume customer interactions in a fast-paced call center environment.
• Journeyed to multiple venues to contribute to special event efforts.
• Assisted in designing new product offerings.
• Led customer service team to enhance department performance.