Devin McDonald

Hours Per Week: Full Time

Supervisor’s Name: Terrell Fenwick

Contact #: (866) 272-6272

• Conducted initial review of incoming requests, which may include inquiries that involve fire destroyed or damaged records, Congressional inquiries, and/or highly sensitive requests regarding high ranking governmental officials.
• Investigated conflicting record information, apparent errors, and/or omissions of record data.
• Participated as a team member in a variety of functions as determined by team decisions, which may include performing work distribution and/or quality assurance and/or administrative team related duties.
• Received Certificate of Appreciation for assisting with the NARA/VA Deck Log Digitization Project.

Hours Per Week: 30-40hrs

Supervisor’s Name: Brittney Johnson

Contact #: (202) 715-6312

• Walked retail floor space to locate misplaced merchandise, greet and assist customers, identify obstructions or other potential hazards, and also was a presence to deter product theft.
• Worked closely with managers to assure that the customers needs were met on a daily basis, by greeting customers and assuring that any requests or questions they had were answered and carried out thoroughly.
• Helped with onboarding by training new hires for a two-week process, so they can get accommodated with daily operations and assure they’re comfortability on sales floor when unsupervised.

Hours Per Week: 40hrs

Supervisor’s Name: Kim Barrios

Contact #: Store Closed

• Supervised sales associates on sales floor by operating daily breakdowns for different tasks for them to work on assure to customer satisfaction.
• Exceptional customer service to promote the company brand by addressing customer’s problems and complaints.
• Maintained neat and orderly product displays on the sales floor, by orchestrating sales to perform certain tasks in orderly fashion.
• Trained team members in successful strategies to meet operational and sales targets.

Hours Per Week: 40hrs

Supervisor’s Name: Thomas

Contact #: (708) 647-1689

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.