Devin McGuire
Middletown
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Administrative Clerk
Estes Express Lines
04.2018 - Current
- Supported customers via phone and email, enhancing satisfaction and fostering retention
- Collaborated with sales, customer service, and fleet management to streamline customer experience and resolve issues effectively
- Managed billing, collections, and order processing, ensuring accurate account maintenance and timely transactions
Winter Sales Associate
New York Yankees
The Bronx
01.2026 - 03.2026
- Informed customers about events and seating options to enhance their purchasing experience.
- Provided customer service support and answered inquiries regarding ticket sales.
- Processed customer ticket purchases through a computer-based software ticketing system.
- Tracked customer interactions and ticket sales using CRM and ticketing software.
Lead Sales Associate
Dollar General
05.2017 - 04.2018
- Delivered exceptional customer service and operational support to enhance customer satisfaction
- Managed inventory and merchandising to ensure product availability and optimize sales
- Executed opening and closing procedures, including cash handling and deposits, to maintain store integrity
Education
Master of Science - Sports Business
New York University
New York, NY12-2026
Bachelor of Arts - Psychology
SUNY New Paltz
New Paltz, NY05-2022
Skills
- Clerical skills
- Database management
- CRM software proficiency
- Customer service and follow-up
- Time management
- Multitasking
- Team collaboration
- Flexibility
- Written and verbal communication
- Active listening
- Critical thinking
- Sales strategy development
Timeline
Winter Sales Associate
New York Yankees
01.2026 - 03.2026
Administrative Clerk
Estes Express Lines
04.2018 - Current
Lead Sales Associate
Dollar General
05.2017 - 04.2018
Master of Science - Sports Business
New York University
Bachelor of Arts - Psychology
SUNY New Paltz