Experienced Store Manager and EMT with strong leadership presence, clear communication, and attention to detail. Skilled in customer service, conflict resolution, team training, and safe, efficient operations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Store Manager
Surf'n Yogurt
Ventura, California
06.2018 - Current
Trained team members on service standards and store procedures
Established customer service standards and monitored staff compliance.
Resolved customer concerns and supported friendly guest service
Monitored inventory levels and ordered product supplies
Handled cash drawers, deposits, and register reconciliation
Ensured compliance with safety regulations and company policies.
Emergency Medical Technician
Firstmed Ambulance Services
Van Nuys, California
01.2025 - 02.2026
Evaluated patients' medical status and monitored vital signs during transit.
Operated ambulance equipment and monitored vital signs during patient transport.
Communicated patient conditions to dispatch, hospitals, and receiving medical staff.
Completed patient care reports and transport documentation for Firstmed records.
Cleaned, restocked, and inspected ambulance supplies and medical equipment.