Devin Menezes
Saugus,MA
Summary
Driven Systems engineer equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Excels in combining strategic thinking with hands-on experience to deliver impactful solutions.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Sr. Systems Engineer
Saugus Public School District
07.2023 - Current
- Directed and prioritized IT infrastructure and IT Personnel.
- Coordinated and managed multiple successful hardware and software modernization projects
- Spearheaded the deployment and configuration of new Fortigate Firewalls, enhancing network security.
- Oversaw annual IT budget, ensuring optimal allocation of funds based on assessments and prioritizing critical projects to enhance educational technology infrastructure
- Led negotiations with vendors to secure contracts and service agreements, while ensuring compliance with MA state Law Chapter 30B in budget management and procurement processes
- Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
- Created manuals and taught training sessions to educate faculty on new systems.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
Sr. Systems Engineer
Digital Freedom IT
07.2018 - Current
- Providing Technical knowledge and insight regarding upcoming projects and upgrades
- Designing and applying technical solutions to exceed functionality and security of clients
- Troubleshooting complex network and system issues ranging from Enterprise level Hardware to the application level.
- Managed day-to-day business operations.
- Maintained high-level knowledge of current and emerging technology development and applications.
- Designed enterprise-level technological blueprints and system architectures.
- Configured and tested Windows Server operating systems with roles features.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Systems Administrator
Data Evolution
2 2022 - Current
- Designed and implemented storage solutions utilizing NAS devices such as Synology, and QNAP, resulting in significant increases in data availability and reliability.
- Managed RMM tools such as SolarWinds, Kaseya, and ConnectWise Automate to provide proactive maintenance and support to clients.
- Implemented and maintained VMware Virtualized solutions including vSphere, ESXi and vCenter
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Configured and deployed cloud solutions using Azure and AWS, including Virtual Machines, Storage, and Networking components
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed root cause analysis to provide resolutions for production issues.
- Developed and maintained automation scripts using PowerShell, resulting in increased efficiency and automation of cloud operations.
- Performed day-to-day LAN and WAN administration, maintenance and support.
Interim Director of Technology
Saugus Public School District
7 2021 - 2 2022
- Hire, Train, and Supervise three Help Desk technicians while maintaining backend duties
- Create automation scripts to increase productivity and mass deploy patches, updates, software installs, and enroll chromebooks, workstations, and tablets on a high volume scale
- Maintain, patch, update and configure HP/Aruba and Dell switches, POE switches, access points and advanced network infrastructures + Perform administration duties such as Updating and patching Servers and Virtual servers, creating user accounts, setting roles, Group Policy enforcement, and monitoring, renewing certificates.
- Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
Computer Technician
Saugus Public School District
05.2018 - 07.2021
- Participate in short and long term Technology replacement and deployment planning
- Imaged and prepared new computers for integration into District's networks and systems.
- Coordinate with the IT Director to configure, secure, manage, and Automate new Technology Infrastructure
- Manage the Chromebook 1:1 Deployment to Students for Remote learning as a result of the COVID19 Pandemic
- Inventory, provision, enroll, repair, assign and manage over 4000 Chromebooks, iPads and other devices combined.
IT Specialist
North East Technology
01.2018 - 05.2018
- Managed clients data, servers, switches and workstations remotely and performed onsite visits
- Oversaw the IT changes as a Lead Technician subcontractor for Everett Public Schools and took lead in a company change from Mac environment to Windows environment with minimal supervision
- Implement and configure different networks to meet client(s) standards and business needs
Datacenter NOC Engineer
Procurri/Congruity/MSDI
06.2015 - 01.2018
- Software and hardware Fault Analysis for Enterprise Data Storage Systems.
- Repair, and configure Hardware in various Data Centers within the Northeast for customers as a Field Engineer
- Managed and maintained Ticket Queues and E-mails for over 400+ Customers Worldwide with strict SLAs
- Implement solution strategies, lead upcoming projects, schedule repairs and replacements for defective equipment and assisted onsite Field Engineers and System Administrators with complex instructions via Phone/RDP
Education
Bachelor of Science - Applied Science - Computer Networking Systems
ITT Technical Institute
Norwood, MA 09.2014 - 09.2018
Skills
Process documentation
Certification
CompTIA A+
Timeline
MA Office of Inspector General: Public Contracting Overview
06-2024
Fortinet FCA
04-2024
Sr. Systems Engineer
Saugus Public School District
07.2023 - Current
Fortinet NSE 3
01-2023
CompTIA Network+
08-2022
Sr. Systems Engineer
Digital Freedom IT
07.2018 - Current
Computer Technician
Saugus Public School District
05.2018 - 07.2021
IT Specialist
North East Technology
01.2018 - 05.2018
Microsoft MTA Windows Server Administration Fundamentals
07-2016
CompTIA A+
12-2015
Datacenter NOC Engineer
Procurri/Congruity/MSDI
06.2015 - 01.2018
Bachelor of Science - Applied Science - Computer Networking Systems
ITT Technical Institute
09.2014 - 09.2018
Systems Administrator
Data Evolution
2 2022 - Current
Interim Director of Technology
Saugus Public School District
7 2021 - 2 2022
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