Devin Menezes
Saugus,MA
Summary
Driven Systems engineer equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Excels in combining strategic thinking with hands-on experience to deliver impactful solutions.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Sr. Systems Engineer
Saugus Public School District
Saugus, MA
07.2023 - Current
- Directed and prioritized IT infrastructure and IT Personnel.
- Coordinated and managed multiple successful hardware and software modernization projects
- Spearheaded the deployment and configuration of new Fortigate Firewalls, enhancing network security.
- Oversaw annual IT budget, ensuring optimal allocation of funds based on assessments and prioritizing critical projects to enhance educational technology infrastructure
- Led negotiations with vendors to secure contracts and service agreements, while ensuring compliance with MA state Law Chapter 30B in budget management and procurement processes
- Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
- Created manuals and taught training sessions to educate faculty on new systems.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
Sr. Systems Engineer
Digital Freedom IT
Lynn, MA
07.2018 - Current
- Providing Technical knowledge and insight regarding upcoming projects and upgrades
- Designing and applying technical solutions to exceed functionality and security of clients
- Troubleshooting complex network and system issues ranging from Enterprise level Hardware to the application level.
- Managed day-to-day business operations.
- Maintained high-level knowledge of current and emerging technology development and applications.
- Designed enterprise-level technological blueprints and system architectures.
- Configured and tested Windows Server operating systems with roles features.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Systems Administrator
Data Evolution
Woburn, MA
2 2022 - Current
- Designed and implemented storage solutions utilizing NAS devices such as Synology, and QNAP, resulting in significant increases in data availability and reliability.
- Managed RMM tools such as SolarWinds, Kaseya, and ConnectWise Automate to provide proactive maintenance and support to clients.
- Implemented and maintained VMware Virtualized solutions including vSphere, ESXi and vCenter
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Configured and deployed cloud solutions using Azure and AWS, including Virtual Machines, Storage, and Networking components
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed root cause analysis to provide resolutions for production issues.
- Developed and maintained automation scripts using PowerShell, resulting in increased efficiency and automation of cloud operations.
- Performed day-to-day LAN and WAN administration, maintenance and support.
Interim Director of Technology
Saugus Public School District
Saugus, MA
7 2021 - 2 2022
- Hire, Train, and Supervise three Help Desk technicians while maintaining backend duties
- Create automation scripts to increase productivity and mass deploy patches, updates, software installs, and enroll chromebooks, workstations, and tablets on a high volume scale
- Maintain, patch, update and configure HP/Aruba and Dell switches, POE switches, access points and advanced network infrastructures + Perform administration duties such as Updating and patching Servers and Virtual servers, creating user accounts, setting roles, Group Policy enforcement, and monitoring, renewing certificates.
- Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
Computer Technician
Saugus Public School District
Saugus, MA
05.2018 - 07.2021
- Participate in short and long term Technology replacement and deployment planning
- Imaged and prepared new computers for integration into District's networks and systems.
- Coordinate with the IT Director to configure, secure, manage, and Automate new Technology Infrastructure
- Manage the Chromebook 1:1 Deployment to Students for Remote learning as a result of the COVID19 Pandemic
- Inventory, provision, enroll, repair, assign and manage over 4000 Chromebooks, iPads and other devices combined.
IT Specialist
North East Technology
Danvers, MA
01.2018 - 05.2018
- Managed clients data, servers, switches and workstations remotely and performed onsite visits
- Oversaw the IT changes as a Lead Technician subcontractor for Everett Public Schools and took lead in a company change from Mac environment to Windows environment with minimal supervision
- Implement and configure different networks to meet client(s) standards and business needs
Datacenter NOC Engineer
Procurri/Congruity/MSDI
Fall River, MA
06.2015 - 01.2018
- Software and hardware Fault Analysis for Enterprise Data Storage Systems.
- Repair, and configure Hardware in various Data Centers within the Northeast for customers as a Field Engineer
- Managed and maintained Ticket Queues and E-mails for over 400+ Customers Worldwide with strict SLAs
- Implement solution strategies, lead upcoming projects, schedule repairs and replacements for defective equipment and assisted onsite Field Engineers and System Administrators with complex instructions via Phone/RDP
Education
Bachelor of Science - Applied Science - Computer Networking Systems
ITT Technical Institute
Norwood, MA 09.2014 - 09.2018
Skills
Process documentation
Windows Server management
Firewalls, VPNs and security products
Network infrastructure administration
Virtualization
Server maintenance and Patching
Project Management
Department management
Budget Administration
Task Automation
IT Procurement
Certification
CompTIA A+
Timeline
MA Office of Inspector General: Public Contracting Overview
06-2024
Fortinet FCA
04-2024
Sr. Systems Engineer
Saugus Public School District
07.2023 - Current
Fortinet NSE 3
01-2023
CompTIA Network+
08-2022
Sr. Systems Engineer
Digital Freedom IT
07.2018 - Current
Computer Technician
Saugus Public School District
05.2018 - 07.2021
IT Specialist
North East Technology
01.2018 - 05.2018
Microsoft MTA Windows Server Administration Fundamentals
07-2016
CompTIA A+
12-2015
Datacenter NOC Engineer
Procurri/Congruity/MSDI
06.2015 - 01.2018
Bachelor of Science - Applied Science - Computer Networking Systems
ITT Technical Institute
09.2014 - 09.2018
Systems Administrator
Data Evolution
2 2022 - Current
Interim Director of Technology
Saugus Public School District
7 2021 - 2 2022