Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic
Devin Monasterio

Devin Monasterio

Chicago,IL

Summary

Dynamic professional with a proven track record at Starbucks Coffee Company, excelling in customer service and leadership. Adept at fostering teamwork and enhancing operational efficiency, I leverage strong organizational skills and effective communication to drive results. Committed to creating positive experiences and supporting team development in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Flower Shop Associate

Sherwood Florist
Hudson
09.2024 - Current
  • Deliver appropriate customer service for all occasions for in-person and over the phone orders
  • Creating a welcoming environment and helping customers in their needs
  • Communicating clearly for the office staff, designers, and delivery drivers to complete orders efficiently
  • Communicating with other florists across states to guarantee customer orders
  • Reaching out to local companies to complete delivery orders to recipients
  • Reviewing order invoices, calculating prices accurately, and organizing products
  • Cleaning and maintaining all areas of the flower shop

Teacher

Elizabeth's Early Learning Center
Lynchburg
10.2023 - 06.2024
  • Deliver creative and interactive activities for an average of 10 students at the average age of 2 years old
  • Communicate clear expectations of daily routine
  • Encourage independence with each individual student
  • Supporting physical and emotional needs

Tennis Instructor

Crosswhite Athletic Club
Lynchburg
08.2023 - 04.2024
  • Work with inexperienced and experienced young children and teenagers
  • Assisting students in developing and improving various tennis skills
  • Instruct group practices
  • Maintain tennis equipment

Shift Supervisor

Starbucks Coffee Company
Lynchburg
10.2018 - 10.2023
  • Oversee and delegate team members
  • Processed cash and credit payments rapidly and accurately
  • Responsible for training new baristas and welcoming them into an amiable workplace
  • Helping customers with a positive attitude and efficient service while maintaining a friendly and productive work environment
  • Used a variety of assessment tools and strategies to improve instruction methods

Team Leader

Greater Europe Mission
Bulgaria
05.2022 - 08.2022
  • Led a team of three other participants for seven weeks
  • Created and directed a cross-cultural English camp for an average of 30 children
  • Supported nonprofit leaders in performing various duties
  • Participated in various outreach programs

Participant

Greater Europe Mission
Kosovo
05.2021 - 08.2021
  • Organized a gala for a nonprofit reopening in Kosovo with esteemed governmental officials in attendance
  • Organized and planned youth camps for an average of 50 children
  • Participated in various outreach programs

Education

Master of Arts - Ministry - Concentration in Missions

Moody Theological Seminary
Chicago, IL
05-2027

Bachelor of Arts - Intercultural Studies-Concentration in Global Studies

University of Mobile
Mobile, AL
05-2022

Skills

  • Leadership skills
  • Organizational skills
  • Customer service
  • Communication skills
  • Time management
  • Patience and empathy
  • Problem solving
  • Cash handling accuracy

References

  • Darren Richardson, Floral Designer, Sherwood Florist, darrenrich63@gmail.com
  • Andrew Yu, Pro Tennis Coach, CrossWhite Athletic Club, andrewyu@crosswhiteathleticclub.com
  • Trisha Guthman, Store Manager, Starbucks Coffee Company, US36811315@starbucks.com

Accomplishments

  • Partner of the Quarter at Starbucks

Timeline

Flower Shop Associate

Sherwood Florist
09.2024 - Current

Teacher

Elizabeth's Early Learning Center
10.2023 - 06.2024

Tennis Instructor

Crosswhite Athletic Club
08.2023 - 04.2024

Team Leader

Greater Europe Mission
05.2022 - 08.2022

Participant

Greater Europe Mission
05.2021 - 08.2021

Shift Supervisor

Starbucks Coffee Company
10.2018 - 10.2023

Master of Arts - Ministry - Concentration in Missions

Moody Theological Seminary

Bachelor of Arts - Intercultural Studies-Concentration in Global Studies

University of Mobile

Similar Profiles

CREATE PROFILE
Devin Monasterio