Devin Ryan (They/Them)
Portland
Summary
Hi ! I am a detail-oriented professional with strong customer service skills. Proven ability in operations management and staff training, contributing to enhanced team efficiency and customer satisfaction , with high retention of regular customers and a consistent ability to upsell without coming off as pushy .
Overview
13
13
years of professional experience
1
1
Certification
Work History
Line Cook
Whelan's Irish Pub
2025.12 - Current
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen workspace during service hours.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Production/ Budtender/Retail General Manager
Lifted NorthWest
2023.04 - 2025.10
- Educated customers on cannabis strains, products, and consumption methods.
- Processed transactions accurately using point-of-sale systems.
- Assisted in inventory management and product organization.
- Maintained a clean and welcoming store environment for customers.
- Trained new staff on product knowledge and operational procedures.
- Monitored compliance with state regulations regarding cannabis sales.
- Checked guests' photo identification for validity and age requirements.
- Streamlined team workflows to enhance operational efficiency and productivity.
- Developed training programs for staff, improving onboarding and retention rates.
Manager in Training
Starship Enterprises
2022.08 - 2022.12
- Led team in daily operations, ensuring compliance with safety and quality standards.
- Streamlined inventory management processes, enhancing accuracy and efficiency.
- Trained new hires on operational procedures and company policies, fostering a collaborative work environment.
- Coordinated schedules and resources to meet production targets consistently.
Lead Opener
Aretha Frankenstein's
2021.04 - 2022.03
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored new staff on food preparation and service protocols.
- Implemented quality control measures to maintain high food standards and consistency.
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
Line Cook
Santa Fe Cattle Company
2020.01 - 2021.04
- Collaborated with team members to ensure timely delivery of high-quality dishes.
- Operated kitchen equipment safely and effectively, adhering to safety protocols.
- Adapted quickly to changing orders and priorities during peak service times.
- Supported senior cooks in meal preparation and plating techniques for optimal presentation.
Assistant Manager
Burger King
2019.06 - 2020.01
- Led team training initiatives to enhance product knowledge and customer service skills.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Developed staff scheduling systems to optimize labor costs and ensure adequate coverage during peak hours.
- Implemented promotional strategies that increased customer engagement and sales during key campaigns.
Graveyard Cashier
Circle K Gas Station
2019.01 - 2019.04
- Processed customer transactions efficiently, ensuring accurate handling of cash and electronic payments.
- Maintained cleanliness and organization of store environment, enhancing customer experience during late-night hours.
- Monitored inventory levels, restocking items as needed to prevent shortages and improve sales potential.
- Provided exceptional customer service, addressing inquiries and resolving issues with professionalism and courtesy.
Fresh Food Associate
Walmart
2016.10 - 2018.10
- Prepared and packaged deli products, ensuring adherence to food safety standards.
- Assisted customers with product selection, enhancing overall shopping experience.
- Operated slicing equipment and scales to accurately fulfill customer orders.
- Collaborated with team members to maintain cleanliness and organization in deli area.
Kitchen Manager
Aretha Frankenstein's
2014.07 - 2016.09
- Supervised daily kitchen operations ensuring high-quality food preparation and presentation.
- Developed and implemented training programs for kitchen staff, enhancing skill levels and efficiency.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Collaborated with suppliers to source fresh ingredients, maintaining quality standards for menu items.
Line Cook
Donovans Irish Cobbler
2013.02 - 2014.07
- Learned new cooking techniques and menu items, enhancing culinary skills and knowledge.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Red Bank High School
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Leadership and team building
- Operations management
- Team player
- Employee scheduling
Accomplishments
I had record breaking sales in my first six months with Lifted NorthWest ( $150,000)
Certification
OLCC Workers Permit
Timeline
Line Cook
Whelan's Irish Pub
2025.12 - Current
Production/ Budtender/Retail General Manager
Lifted NorthWest
2023.04 - 2025.10
Manager in Training
Starship Enterprises
2022.08 - 2022.12
Lead Opener
Aretha Frankenstein's
2021.04 - 2022.03
Line Cook
Santa Fe Cattle Company
2020.01 - 2021.04
Assistant Manager
Burger King
2019.06 - 2020.01
Graveyard Cashier
Circle K Gas Station
2019.01 - 2019.04
Fresh Food Associate
Walmart
2016.10 - 2018.10
Kitchen Manager
Aretha Frankenstein's
2014.07 - 2016.09
Line Cook
Donovans Irish Cobbler
2013.02 - 2014.07
High School Diploma -
Red Bank High School