Devin Sanchez
Sparks,NV
Summary
A Motivated team lead with extensive and comprehensive experience is the retail job service. Amazing communication and multitasking ability. Former Vr experience guide who form ties with customers, receiving repeat customers. Helped manage and prepare for a variety of events, Trained and encouraged employees, has a history of developing and managing strong teams.
Overview
7
7
years of professional experience
Work History
Game Experience Guide
Sandbox VR
San Ramon, CA
10.2023 - 11.2024
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Knowledgeable of products and sales items to answer customer questions.
Team Lead Manager/Floor Staff
Regal Cinemas
San Ramon, CA
04.2018 - 08.2022
- Managed several theater events including, school field trips and private screenings.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Fostered positive employee relationships through communication.
- Oversaw daily workloads and workflow for smooth operations.
- Preformed exceptionally during daily fast paced, high volume customer influxes.
Education
Bachelor of Arts - Digital Art And Animation (Entertainment Design)
University of Silicon Valley
San Jose, CA04.2022
High School Diploma -
California High School
San Ramon, CA06.2016
Skills
- Retail Merchandising Expertise
- Sales and Promotions
- Point of Sale Systems
- Complex Problem Solving
- Onboarding and Orientation
- Software troubleshooting
- Salesmanship
Accomplishments
- Recognized as Employee of the Month for outstanding performance and team contributions on multiple occasions.
- Received high praise from COO and CEO during corporate Visits.
- Received mentions from countless 5 Star reviews by customers.
Timeline
Game Experience Guide
Sandbox VR
10.2023 - 11.2024
Team Lead Manager/Floor Staff
Regal Cinemas
04.2018 - 08.2022
Bachelor of Arts - Digital Art And Animation (Entertainment Design)
University of Silicon Valley
High School Diploma -
California High School
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