Devin Staples
Chesterfield,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help the team achieve company goals. Competent stock professional adept at managing grocery products with speed and skill. Familiar with using hand trucks, pallet jacks and forklifts. Excellent multitasking, organizational and listening abilities. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Goal-oriented [Job Title] with extensive experience in dedicated customer service. Remains highly poised, positive and confident to thrive in fast-paced [Type]-centered environment. Focused on continual self-improvement to professionally represent company.
Overview
5
5
years of professional experience
Work History
Stocker
Kroger
Chesterfield, VA
12.2022 - 12.2023
- Followed safety procedures when handling hazardous material or dangerous goods.
- Ensured that all products were labeled properly before stocking the shelves.
- Lifted materials of varied weights on regular basis.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
Sales Associate
PacSun Clothing
06.2021 - 01.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Trained new employees on customer service, money handling and organizing strategies.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Chic-Fil-A
06.2019 - 11.2020
- Assisted counter staff in packing ready orders and distributing to customers.
- Properly maintained and operated cash register and POS system to swiftly process payments.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Education
High School Diploma -
Huguenot High School
Richmond, VA06.2022
Skills
- Client Service
- Multi-tasking strength
- Organization
- Attention to Detail
- Creative problem solving
- Shipping procedures understanding
- Technical Support
- Order fulfillment
- Recordkeeping strengths
- Phone Etiquette
- Goal-Oriented
- Customer Service
- Call Handling
Timeline
Stocker
Kroger
12.2022 - 12.2023
Sales Associate
PacSun Clothing
06.2021 - 01.2023
Cashier
Chic-Fil-A
06.2019 - 11.2020
High School Diploma -
Huguenot High School