Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer
WebMethod, LLC
09.2023 - 03.2024
Ensured optimal security for client data through regular audits and implementation of robust safeguards.
Maintained up-to-date knowledge on industry trends, contributing to the continuous improvement of cloud services offered.
Created custom scripts to automate repetitive tasks, increasing efficiency within the team.
Sales Account Manager
Unisys Technical Solutions Of OK, LLC
02.2022 - 11.2023
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Collaborated with cross-functional teams to ensure seamless delivery of products and services.
Developed and maintained long-term relationships with key clients for sustained growth.
Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Purchasing Manager
Beacon Management INC,
12.2019 - 02.2022
Wrote standard operating procedures for department.
Used Quickbooks to authorize and monitor purchase orders and consumables.
Purchased new products and oversaw inventory stocking and availability.
Coordinated paperwork, updated spreadsheets and maintained permanent records.
Sourced vendors, built relationships and negotiated prices.
Generated reports, documents and analysis in Treez for senior management review and approval.
Fulfillment Supervisor
MedMen
02.2019 - 12.2019
Managed Sales Administrators and Wholesale Delivery drivers for the wholesale department
Guaranteed daily delivery schedules went out accurately and in a timely manner
Withheld high standards with little tolerance of wholesale delivery mistakes
Implemented procedures to establish perfect deliveries
Maintained compliance with company safety policies and called violations to attention of management
AP/AR
ATEK Business Solutions
05.2017 - 02.2019
Maintained an accurate ledger of wholesale income
Ensured all delivered invoices were completed accurately and within compliance
Completed accurate reports of all outstanding AR invoices
Performed credit reports in a timely manner for all wholesale accounts
Production Manager
ATEK Business Solutions
11.2016 - 05.2017
Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production
Applied lean practices to balance workflow and eliminate unnecessary steps
Supervised staff by boosting performance and training on efficiency and productivity protocols
Successfully managed production activities to achieve on-time shipment of orders
Sourced materials to keep up with production goals and meet customer demands
Overcame obstacles and variables to maintain production efficiency, meet deadlines and achieve high levels of profitability
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Inventory Manager
ATEK Business Solutions
07.2014 - 11.2016
Strengthened inventory processes to balance supply needs with budget and space limitations
Entered new inventory, updated numbers and investigated variances
Oversaw daily cycle counts and monthly audits
Trained new staff on job duties, company policies and safety procedures for rapid onboarding
Created and enforced detailed organization processes to increase quality service standards
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Education
No Degree - Coding Bootcamp-Full Stack Development
University of Arizona
Tucson, AZ
09.2023
High School Diploma -
Desert Ridge High School
Mesa, AZ
05.2011
Skills
Detailed Oriented
Ability to work under pressure
Leadership
Outgoing
Analytical Thinking
Certification
Microsoft Certified: Azure Fundamentals - September 2023
Timeline
Cloud Support Engineer
WebMethod, LLC
09.2023 - 03.2024
Sales Account Manager
Unisys Technical Solutions Of OK, LLC
02.2022 - 11.2023
Purchasing Manager
Beacon Management INC,
12.2019 - 02.2022
Fulfillment Supervisor
MedMen
02.2019 - 12.2019
AP/AR
ATEK Business Solutions
05.2017 - 02.2019
Production Manager
ATEK Business Solutions
11.2016 - 05.2017
Inventory Manager
ATEK Business Solutions
07.2014 - 11.2016
No Degree - Coding Bootcamp-Full Stack Development
Staff Accountant at FGO Logistics LLC – Need It Now Delivers LLC – Geodis America, Inc.Staff Accountant at FGO Logistics LLC – Need It Now Delivers LLC – Geodis America, Inc.