Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
6
6
years of professional experience
Work History
Post Office Clerk
McDonald’s Garden Center
Virginia Beach, VA
05.2022 - 10.2024
Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
Reduced wait times for customers by consistently maintaining a well-organized work area.
Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
Delivered exceptional customer service, resolving issues promptly and courteously.
Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
Prioritized time-sensitive materials such as express packages or overnight deliveries, guaranteeing on-time arrival at their destinations.
Ensured seamless operations during staff absences by providing coverage as needed across various roles.
Boosted team morale through effective communication and collaborative problem-solving efforts.
Contributed to a positive work environment with proactive teamwork and open communication channels.
Kept up-to-date with changes in postal regulation codes ensuring that the office was always in compliance with all policies.
Monitored inventory of postage stamps and made orders to replenish.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Provided service and sales to walk-in customers.
Preschool Teacher's Assistant
All Saints Day School
Virginia Beach, VA
08.2019 - 05.2024
Maintained tidy and clean classroom consistent with safety and health standards.
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Engaged and entertained children through recreational and educational activities.
Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Prepared for lessons by gathering educational materials and setting up equipment.
Educated students in foundational concepts such as shapes, numbers, and letters.
Communicated with parents to inform about child's progress and classroom behavior.
Encouraged children to interact with each other and participate in group activities.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Supervised children during in-classroom activities and on playground.
Delivered clear, concise instructions to children to aid in each student's decision-making.
Enforced rules and instructions to maintain discipline.
Helped teacher prepare instructional material and displays.
Took part in professional development workshops to boost skills.
Daycare Worker
Broad Bay Manor
Virginia Beach, VA
04.2019 - 06.2020
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Enforced rules and managed behavior through developmentally appropriate discipline.
Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Meticulously sanitized toys and play equipment.
Distributed food, napkins, and beverages in preparation for snack time.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Maintained child-friendly environment with access to outdoor activities.
Maintained effective schedule balance between rest periods, active play, and instruction.
Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
Promoted healthy habits among children through proper nutrition education and daily physical activity planning.
Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.