Summary
Overview
Work History
Education
Skills
Timeline
Generic
Devin Wilson

Devin Wilson

Edinboro,PA

Summary

Dynamic Assets Protection Team Leader with a proven track record at Target, excelling in security management and incident reporting. Enhanced operational efficiency through strategic process improvements and effective team training. Known for exceptional customer service and collaboration, successfully mitigating risks and fostering a safe environment for employees and guests alike.

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work History

Assets Protection Team Leader

Target
09.2021 - Current
  • Prevented potential losses by identifying areas of vulnerability within the organization and developing targeted action plans for improvement.
  • Evaluated existing security infrastructure, recommending upgrades as necessary to maintain optimal protection capabilities.
  • Increased efficiency in incident reporting by streamlining documentation processes and utilizing a centralized database system.
  • Served as a liaison between the assets protection team and upper management, communicating progress updates on key initiatives and responding to inquiries as needed.
  • Coordinated response efforts during emergency situations, ensuring the safety of employees, guests, and company assets at all times.
  • Achieved high levels of customer satisfaction by addressing concerns promptly and professionally.
  • Collaborated with cross-functional teams to drive process improvements, resulting in reduced operational shortage related to asset protection efforts.
  • Played a key role in the onboarding process for new team members, ensuring thorough understanding of company policies and asset protection best practices.

Target Security Specialist

Target
02.2021 - 09.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Patrolled and monitored premises by foot.

Front End Team Member

Target
11.2017 - 02.2021
  • Ensured availability of carts for seamless guest shopping experience.
  • Efficiently processed guest check-out transactions.
  • Kept work environment tidy and organized.
  • Engaged with guests to elevate their experience.
  • Addressed guest concerns about returns, product locations, and general questions promptly.
  • Conducted cash handling operations.

Education

Special Education

University of Cincinnati
Cincinnati, OH
08.2018 - 05.2019

Skills

  • Physical security
  • Incident reporting
  • Access control
  • Policy enforcement
  • Security management
  • Case report writing
  • Team Training
  • Investigation techniques
  • Customer service
  • Teamwork and collaboration
  • Problem-solving

Timeline

Assets Protection Team Leader

Target
09.2021 - Current

Target Security Specialist

Target
02.2021 - 09.2021

Special Education

University of Cincinnati
08.2018 - 05.2019

Front End Team Member

Target
11.2017 - 02.2021

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