Experienced Information Technology Director well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 11 years of experience in Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Skilled in software and hardware implementation and fostering innovation, the approach significantly improved system reliability and compliance. Expertise in risk mitigation and technical system improvements, demonstrating exceptional problem-solving and team collaboration abilities.
Overview
17
17
years of professional experience
Work History
IT Director
Sierra7, INC
(Remote) Falls Church, VA
10.2020 - Current
Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
Performed risk and vulnerability assessments and provided results and recommendations to senior management.
Implemented and Maintained an Information Security Management System and Service Management System compliant with ISO 27001 and ISO 20000 standards.
Developed, implemented, and documented security programs and policies and monitored compliance across departments.
Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
Developed performance metrics to evaluate IT department success and identify areas for potential improvement.
Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
Wrote strategic business plans outlining need for departmental information technology resources.
System Administrator
Sierra7, INC
(Remote) Falls Church, VA
06.2020 - Current
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Reviewed violations of computer security procedures and developed mitigation plans.
Recommend improvements in security systems and procedures.
Oversaw IT activities to maintain operations by maintaining laptops, tablets and Cell Phones for 400+ users.
Provisioned new software and hardware for use, following established security policies.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Fostered culture of continuous improvement, leading initiatives for software and hardware upgrades that kept pace with technological advancements.
Secured sensitive data from unauthorized access, meticulously managing user permissions and access controls.
System Administrator
HMS Technologies, INC
Martinsburg, WV
08.2017 - 05.2020
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Worked with users to determine areas of technology in need of improved usability.
Evaluated latest technology innovations and adopted cost-effective, useful solutions.
Served as subject matter expert on proposed technology purchases, helping to raise ROI through prudent acquisitions.
Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for over 150 users.
Computer Technician
Geek Squad - Best Buy
Martinsburg
09.2013 - 08.2017
Used diagnostic tools to identify hardware failures and replace non-functional components.
Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Managed approximately 20+ Tickets a day.
Avionics Technician
USANG
Martinsburg, WV
05.2007 - 11.2012
Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
Repaired and installed wiring, connectors, control boxes antennas and other pieces.
Performed thorough visual and physical inspections of all electrical parts.
Completed preventive and reparative maintenance on 10 different aircraft electronics and computer systems.
Education
Graduate Certificate - Information Systems Security
American Military University
Charles Town, WV
01.2023
Graduate Certificate - Information Assurance
American Military University
Charles Town, WV
07.2022
Master of Science - Information Technology
American Military University
Charles Town, WV
06.2022
Bachelor of Science - Information Technology Management
American Military University
Charles Town, WV
12.2019
Certificate - A+
CompTIA
Illinois City, IL
04.2016
Certificate - Security +
CompTIA
Illinois
03.2016
Associate of Applied Science - Avionics Technology
Community College of The Air Force
Montgomery, AL
06.2011
Skills
Software and Hardware Implementation
User Experience
Technology Evaluations
Risk Identification
Technical System Improvements
Operation and Information Security
Risk Mitigation
Data Security
IT Budgeting
Cybersecurity Expertise
IT problem-solving
Technical Support Management
IT Process Improvement
Information Security
IT risk management
Timeline
IT Director
Sierra7, INC
10.2020 - Current
System Administrator
Sierra7, INC
06.2020 - Current
System Administrator
HMS Technologies, INC
08.2017 - 05.2020
Computer Technician
Geek Squad - Best Buy
09.2013 - 08.2017
Avionics Technician
USANG
05.2007 - 11.2012
Graduate Certificate - Information Systems Security
American Military University
Graduate Certificate - Information Assurance
American Military University
Master of Science - Information Technology
American Military University
Bachelor of Science - Information Technology Management
American Military University
Certificate - A+
CompTIA
Certificate - Security +
CompTIA
Associate of Applied Science - Avionics Technology