Devina Ramasar
Summary
Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Managing Director
Metro Inn
Queens
06.2024 - Current
- Directed operations across multiple hotel locations to enhance guest satisfaction.
- Oversaw budgeting and financial planning for strategic growth initiatives.
- Led staff recruitment and training programs to improve service quality.
- Developed marketing strategies to increase brand visibility and revenue streams.
Real Estate Broker Associate
Eklund | Gomes team at Douglas Elliman
Manhattan
11.2022 - Current
- Able to develop creative solutions for challenging situations that arise during a transaction.
- Highly organized with excellent time management skills for managing multiple projects simultaneously.
- Successfully navigates challenging conversations by displaying empathy while maintaining professionalism.
- The Billion Dollar Club-Mega Team. #1 Mega Team Nationwide.
E-commerce Web Developer
SELF EMPLOYED SERVICES
04.2020 - Current
- Founded and launched multiple e-commerce websites from the ground up, overseeing design, development, and marketing initiatives.
- Designed and managed all branding, website layouts, and digital marketing strategies independently.
- Curated and arranged merchandise displays to highlight new styles, drive customer engagement, and increase sales.
- Acquired new customers by identifying unique needs and delivering targeted product solutions.
- Enhanced the end-to-end customer purchasing experience to support consistent revenue growth.
- Developed and maintained clean, well-documented custom code and site updates.
- Planned and executed strategic marketing campaigns to increase brand awareness and lead generation.
Customer Service Representative
HSBC Bank
New York
06.2022 - 07.2023
- Assisted customers with account inquiries and transactions.
- Resolved customer complaints through effective communication and problem-solving.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Licensed Real Estate Salesperson
DOUGLAS ELLIMAN REAL ESTATE
10.2017 - 06.2021
- Working to negotiate and arrange real estate transactions
- Writing contracts and overseeing transactions for sales and purchasing activities on homes and commercial properties
- Execute sales and complete administrative duties, such as document preparation, and follow-up with customers.
- New York, US
Education
BA - FINANCE
Ashford University
03-2018
Skills
- Operations management
- Brand development
- Negotiation
- Strategic planning
- Staff management
- Customer relationship management
Certification
- Licensed Real Estate Salesperson, 10/01/17
- Licensed Real Estate Salesperson, 01/01/24
References
References available upon request
Timeline
Managing Director
Metro Inn
06.2024 - Current
Real Estate Broker Associate
Eklund | Gomes team at Douglas Elliman
11.2022 - Current
Customer Service Representative
HSBC Bank
06.2022 - 07.2023
E-commerce Web Developer
SELF EMPLOYED SERVICES
04.2020 - Current
Licensed Real Estate Salesperson
DOUGLAS ELLIMAN REAL ESTATE
10.2017 - 06.2021
BA - FINANCE
Ashford University