Devini Dahanayake
Brookfield,WI
Summary
Responsible and knowledgeable in content creation, management and audience engagement. Unstoppable and enthusiastic collaborator committed to reacting appropriately and quickly to new challenges and contributing to company's success. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills who actively engages from start to finish on any given task.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Brew's Wine & Spirits
06.2023 - Current
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Human Resources Assistant
Milwaukee Area Technical College
08.2021 - 10.2021
- Reviewed and edited documents for accuracy.
- Offered technical support and troubleshot issues to enhance office productivity.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Field Organizer
CADC LLC
08.2020 - 11.2020
- Generated reports to evaluate program success and make modifications.
- Assisted employees in recruitment and trained volunteers to handle field canvassing functions.
Customer Service
Roettgers Company Inc
09.2019 - 03.2020
- Provided outstanding customer service.
- Worked closely with manager to solve problems and handle customer concerns.
Cashier
Subway
01.2014 - 03.2018
- Operated cash register while handling customer requests.
- Trained new team members with perfect evaluation from management.
- Managed inventory control and store opening and closing procedures.
Education
Associate degree of Web and Digital Media Design -
Milwaukee Area Technical College
Milwaukee, WI12.2021
Certificate in Business Management -
Australian College of Business Technology
Colombo, Sri Lanka05.2013
High School Diploma -
Methodist College
Colombo, Sri Lanka12.2010
Skills
- Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Etc)
- Proficient in design tools and graphic design skills
- Good knowledge of HTML, CSS, JavaScript, Photoshop, and Illustrator
- Outstanding organizational, multitasking, and problem-solving abilities
- Greeting and answering questions in a positive, friendly, conversational manner
References
References Upon Request
Timeline
Social Media Manager
Brew's Wine & Spirits
06.2023 - Current
Human Resources Assistant
Milwaukee Area Technical College
08.2021 - 10.2021
Field Organizer
CADC LLC
08.2020 - 11.2020
Customer Service
Roettgers Company Inc
09.2019 - 03.2020
Cashier
Subway
01.2014 - 03.2018
Associate degree of Web and Digital Media Design -
Milwaukee Area Technical College
Certificate in Business Management -
Australian College of Business Technology
High School Diploma -
Methodist College
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