Devion Johnson
Valdosta,GA
Summary
Dynamic professional with a proven track record at Distribution centers and retail sales. excelling in leadership, inventory management and vendor communication. Recognized for enhancing order fulfillment team collaboration with a positive bubbly personality. Passionate about continuous learning, operational improvements that optimize efficiency and elevate service quality.
Overview
15
15
years of professional experience
Work History
Problem Resolution Specialist Warehouse Associate
Lowe’s Distribution
10.2021 - Current
- Maintained inventory accuracy through regular stock checks and cycle counting procedures.
- Communicated with vendors
- Knowledgeable on Return-to-manufacturer processes.
- Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
- Completed inventory data entry using warehouse zebra technology software.
Assistant Manager
Walgreens
05.2016 - 2020
- Managed daily operations to ensure efficient workflow and team productivity.
- Developed training programs to enhance staff skills and improve service quality.
- Implemented process improvements that streamlined operations and reduced delays.
- Coordinated inventory management to optimize stock levels and minimize waste.
- Led performance evaluations, providing constructive feedback to support employee growth.
Call Center Sales Representative
Convergys
06.2011 - 09.2014
- Developed comprehensive product knowledge to effectively address customer inquiries and enhance sales conversions.
- Utilized CRM software to track customer interactions and streamline sales processes for improved efficiency.
- Implemented upselling techniques that increased average transaction values during customer calls.
- Trained new representatives on effective sales strategies and company policies to ensure consistency in service delivery.
- Collaborated with team members to identify process improvements, resulting in enhanced workflow efficiency.
Education
High School Diploma -
Cape Coral High School
Cape Coral, FL05.2010
Skills
Inventory management
Vendor communication
Organized and focused
Order fulfillment
Has a passion for learning
Excellent leadership skills
Timeline
Problem Resolution Specialist Warehouse Associate
Lowe’s Distribution
10.2021 - Current
Assistant Manager
Walgreens
05.2016 - 2020
Call Center Sales Representative
Convergys
06.2011 - 09.2014
High School Diploma -
Cape Coral High School