Summary
Overview
Work History
Education
Skills
Certification
Internship
Academic Honors And Awards
Timeline
Generic

Devlin Taylor

Norwalk,CA

Summary

Dedicated professional with expertise in assessing program qualifications and managing application procedures. Skilled in utilizing analytical abilities to maintain adherence to regulations and precision in processing. Proficient in employing case management strategies and fostering productive interactions with clients.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Eligibility Technician

Orange County Social Services Agency
05.2024 - 12.2024
  • Conducting interviews to gather information, explaining program requirements, and assisting with application completion.
  • Verifying the accuracy of information provided by applicants, including financial, employment, and personal details.
  • Evaluating information to determine if an applicant meets the criteria for specific programs.
  • Calculating benefit amounts according to program rules and regulations.
  • Preparing and maintaining comprehensive documentation of client interactions and case details.
  • Staying informed about changes in laws and policies related to eligibility.

Intern

Southern California Crossroads
08.2023 - 04.2024
  • Engage a diverse group of community stakeholders
  • Track and document outreach and community activities
  • Engage community partners such as residents, activists, local advocacy groups, community staff, faith-based organizations, the leadership of neighborhood associations civil groups, and local businesses, also county and community services include hospitals and healthcare organizations
  • Attends training and meetings as required
  • Set goals and deadlines for performance that comply with the organization's policies

Case Manager Supervisor

Southern California Crossroads
09.2021 - 04.2024
  • Facilitating patient care by assessing patients' needs
  • Evaluating treatment options
  • Creating treatment plans and progress
  • Coordinating care and gauging process
  • Case review with patient care providers
  • Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
  • Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.

Tutor (Work Study)

Los Angeles Harbor College
08.2019 - 12.2022
  • Case Management
  • Active Listening
  • Communication
  • Patience
  • Problem-solving
  • Assisting students with homework, projects, research, and academic tasks.

Manufacturing Tech III

Shire Pharmaceuticals
06.2012 - 08.2018
  • Run computer-operated machinery
  • Monitor and check the product quality and document results
  • Keep maintenance logs for machines and process
  • Follow strict internal protocols and Standard Operating Procedures
  • Know the Albumin process

Education

Bachelor of Science - Rehabilitation Science

California State Los Angeles
Los Angeles, CA
01.2024

Associate of Arts - Social and Behavioral Science

Los Angeles Harbor College
Wilmington, CA
01.2021

Pre-Meds - undefined

Cerritos Community College
Norwalk, CA
01.2000

High School Diploma -

Locke High School
Los Angeles, CA
01.1997

Skills

  • Active listening
  • Decision-Making
  • Writing skills
  • Organization
  • Empathy
  • Computer Literacy
  • Leadership
  • Time Management
  • Interpersonal skills
  • Dependability
  • Medical Terminology
  • Problem-solving
  • Adaptability
  • Work Ethics
  • Disability awareness
  • Social services
  • Interviewing techniques
  • Effective communication skills
  • Data entry
  • Appointment scheduling
  • Telephone etiquette
  • Application review
  • Confidentiality
  • Customer service

Certification

  • Stop The Bleed, American College of Surgeons, 2023-10-01
  • Community Violence Intervention Training, Urban Peace Academy, 2023-05-01

Internship

Southern California Crossroads, Los Angeles, CA, RVPC, 2023-08-01, 2024-05-01, Engage a diverse group of community stakeholders, Track and document outreach and community activities, Engage community partners such as residents, activists, local advocacy groups, community staff, faith-based organizations, the leadership of neighborhood associations civil groups, and local businesses, also county and community services include hospitals and healthcare organizations, Attends training and meetings as required, Set goals and deadlines for performance that comply with the organization's policies

Academic Honors And Awards

  • 2019-06-03, Dean's Honor List
  • 2020-01-16, Dean's Honor List
  • 2020-06-23, President's Honors
  • 2020-06-23, Dean's Honor List

Timeline

Eligibility Technician

Orange County Social Services Agency
05.2024 - 12.2024

Intern

Southern California Crossroads
08.2023 - 04.2024

Case Manager Supervisor

Southern California Crossroads
09.2021 - 04.2024

Tutor (Work Study)

Los Angeles Harbor College
08.2019 - 12.2022

Manufacturing Tech III

Shire Pharmaceuticals
06.2012 - 08.2018

Pre-Meds - undefined

Cerritos Community College

Bachelor of Science - Rehabilitation Science

California State Los Angeles

Associate of Arts - Social and Behavioral Science

Los Angeles Harbor College

High School Diploma -

Locke High School