Devlin Hart
Brooksville,Florida
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target goals and customer service expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer CX Associate
Anywhere Works
06.2024 - Current
- Managed a high volume of inbound calls while accurately documenting interactions in the company database.
- Ensured compliance with HIPAA regulations, safeguarding patient privacy during the legal process.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier/Customer Service
Harts Meat Market
08.2023 - 12.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
ARMS Clerk
Hernando County Sheriff's Office
09.2021 - 02.2023
- Streamlined data entry processes within a dynamic law enforcement telephone reporting setup, utilizing specialized equipment with precision.
- Transcribed real-time reports from law enforcement officers and civilian staff via telephone, entering details accurately into the Automated Records Management System (ACISS) to streamline data processing and improved operational efficiency
- Properly code reports for entry into the Florida Incident Based Reporting System (FIBRS)
- Ensure quality control for all FCIC/NCIC entries pertaining to ACISS reports
Home Health Care Aide
Right At Home
02.2021 - 08.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Facilitated timely medical appointments by arranging transportation and accompanying patients when necessary.
Cashier
Deschamps Corner
09.2019 - 01.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
Clinical Psychology
Pasco-Hernando State College
Brooksville, Fl09.2024
High School Diploma -
Hernando High School
Brooksville, Fl01.2019
Skills
- Customer Service
- Computer Skills
- Oral communication
- Multiple Priorities Management
- Organization
Certification
- Professionalism in Allied Health, 05/14/24
- Medical Billing and Coding Essentials, 06/06/24
Timeline
Customer CX Associate
Anywhere Works
06.2024 - Current
Cashier/Customer Service
Harts Meat Market
08.2023 - 12.2023
ARMS Clerk
Hernando County Sheriff's Office
09.2021 - 02.2023
Home Health Care Aide
Right At Home
02.2021 - 08.2021
Cashier
Deschamps Corner
09.2019 - 01.2021
Clinical Psychology
Pasco-Hernando State College
High School Diploma -
Hernando High School
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